Sajitha Nair

Experienced luxury retail professional with a strong track record in business scaling and team management. Oversaw a workforce of 120+, focusing on training and mentoring a key customer service team of 40 members. Established effective partnerships within the Architect community, resulting in sustained project collaborations.

Known for problem-solving expertise and commitment to achieving team and client success. Results-driven individual with a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development.

• Store Count Increase from 4 to 27, Was instrumental in expanding the business from the initial 4 stores to the current 27 stores. From scouting for the right locations, to signing the lease, hiring and training the Team to the script, supporting in onboarding and thereafter.
• Design Partner Program, Have been part of designing the ‘Design Partner’ program wherein we have onboarded 2338 Design Partners which resulted in an additional 400% incremental revenues. This was complemented by the work done directly with Principal Architect offices for communicating the purpose of existence of The White Teak Company.
• Increased the presence from 4 stores in Jul 2019 to 27 stores, as on date, Manpower strength under leadership increased from 15 to 120 currently.
• Revenues increase registering a jump of 654% in 4 years from 2019 to FY 23-24, Was an integral part of the pre and post integration phase of AP Acquisition.
• Was involved in setting up every new store coming up, Custom Designed the CRM Tool 'KAPTURE' for Lead Analytics.