SAKETH KALYAN PANJAGALA
Hyderabad
Summary
Deputy Manager at HDFC Bank Ltd with extensive experience in client acquisition and retention. Proven expertise in sales strategies and customer relationship management, leading to increased product penetration and enhanced client satisfaction. Strong background in operations management, focusing on performance improvements and regulatory compliance while promoting digital engagement.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Deputy Manager
HDFC Bank Ltd
HYDERABAD
08.2021 - Current
Acquired new clients, focusing on high-net-worth individuals, while retaining existing relationships through strong engagement.
Managed client portfolio by assessing needs and delivering tailored banking and financial solutions.
Achieved sales targets by cross-selling bank products such as savings accounts, loans, and insurance.
Served as primary contact for client inquiries, providing personalized advice to enhance satisfaction.
Increased product penetration within client portfolios by recommending suitable financial products.
Educated clients on utilizing digital banking channels, ensuring ongoing support for transactions.
Ensured compliance with regulatory requirements and bank guidelines throughout all sales processes.
Education
Ph.D. - PG OF DIPLOMA IN SALES AND RETAIL BANKING
MANIPAL ACADEMY OF HIGHER EDUCATION
Bengaluru12.2021
Bachelor of Science - COMPUTERS SCIENCE AND ELECTRONICS
SRI VENKATESWARA ARTS COLLEGE
TIRUPATI06.2017
MPC - MPC
Sri Chaitanya Junior College
TIRUPATI06.2014
No Degree - SSC
ST'S JOSEPH CONVENT ENGLISH MEDIUM HIGH SCHOOL
PRODDATUR 04.2012
Skills
- Cost analysis and savings
- Operations management
- Performance improvements
- Sales strategies
- Strategic planning
- Customer relationship management (CRM)
- Money handling
- Retail operations
- Retail operations management
- Customer service and satisfaction
Certification
NISM-Series-V-A Mutual Fund Distributors Certification Examination
NISM-Series-VI Depository Operations Certification Examination
Timeline
Deputy Manager
HDFC Bank Ltd
08.2021 - Current
Ph.D. - PG OF DIPLOMA IN SALES AND RETAIL BANKING
MANIPAL ACADEMY OF HIGHER EDUCATION
Bachelor of Science - COMPUTERS SCIENCE AND ELECTRONICS
SRI VENKATESWARA ARTS COLLEGE
MPC - MPC
Sri Chaitanya Junior College
No Degree - SSC
ST'S JOSEPH CONVENT ENGLISH MEDIUM HIGH SCHOOL