Summary
Overview
Work History
Education
Skills
Leadership And Transition Management
Communication
Accomplishments
Timeline
BusinessDevelopmentManager

SAKSHI BINDAL

Subject Matter Expert - FSS
Shahdara

Summary

Accomplished Account Receivable and Order to Cash specialist with 8 years of experience in financial operations. Expertise in managing end-to-end AR processes and enhancing client satisfaction. Skilled in Process transition, SOP development, and leveraging technology to drive efficiency. Proven ability to collaborate cross-functionally and deliver results.

Overview

8
8
years of professional experience

Work History

Subject Matter Expert

Hays Business Solutions
09.2024 - Current
  • Mentored junior team members, contributing to their professional growth and development.
  • Enhanced team performance by providing expert guidance on critical projects and strategic initiatives.
  • Established best practices for knowledge sharing, fostering a culture of continuous learning and improvement.
  • Developed effective training materials for diverse audiences, resulting in improved skillsets and increased job satisfaction.
  • Streamlined processes to increase efficiency, enabling teams to complete tasks ahead of schedule.
  • Managed complex projects from inception through completion, delivering high-quality results within tight deadlines.
  • Served as a liaison between technical experts and business stakeholders to ensure alignment on project objectives and deliverables.
  • Boosted team morale and productivity through effective leadership and clear communication.
  • Led cross-functional teams to deliver projects within tight deadlines, maintaining keen focus on quality.
  • Generated reports detailing findings and recommendations.
  • Successfully transitioned to US Billing process, managing both Temporary and Permanent staffing invoicing.
  • Handled weekly and monthly billing cycles for critical and high-value clients across various industries.
  • Managed cash application processes, focusing on timely allocation, aging analysis, and unapplied payments.
  • Played a key role in recovering $1.2 million in outstanding invoices from clients, including those in the 85+ days bucket.
  • Supported month-end and year-end closing activities, ensuring accurate financial reporting and audit readiness.
  • Provided cross-training to new hires and junior team members, and conducted knowledge transfers (PKT) to improve team competency.
  • Acted as team lead for billing operations, assisting with issue resolution, workflow distribution, and performance monitoring.
  • Collaborated with internal and external stakeholders to ensure compliance with client-specific billing guidelines and timelines.

Freelancer

Rainbow Foams
03.2024 - 08.2024
  • Created client invoices and managed billing using Busy accounting software.
  • Handled cash application and recorded payments received.
  • Followed up with clients for outstanding payments and improved collections.
  • Maintained and updated aging reports regularly.
  • Filed monthly GST returns (GSTR-1 and GSTR-3B) and managed GST records.

Process Analyst

A.T. Kearney India Pvt. Ltd.
09.2021 - 02.2024
  • Managed write up/off requests and processed project closure requests.
  • Provide engagement support for multiple regions, including bill plan management, job setup, invoicing and Client Master Data Management.
  • Cleared GL Accounts and managed AR aging Reports.
  • Published weekly engagement reports and handled end-to-end engagement desk responsibilities.
  • Conducted various recurring weekly & monthly reports and activities including VAT reports, job closure analysis & utilization reports.
  • Led transitions for Invoicing & job setup and developed SOPs to standardized procedures.
  • Developed the LSMW tool in SAP GUI for bulk data request, streamlining data migration and processing.

Analyst

HCL Technologies
03.2021 - 08.2021
  • Handled Account Receivable functions including Cash Application and Invoicing for International Gaming Technology (US process).
  • Led Transitions for Mexico, Colombia, Peru and various other regions, ensuring smooth integration of process.
  • Developed & Implemented Sops to standardize procedures and enhance efficiency.

Process Associate

Genpact
11.2019 - 02.2021
  • Managed Master Data Management process for CCBSS (US Process), including creation, modification, and removal of customer and equipment data.
  • Processed mass maintenance request and reviewed tax certificates on Level 1.
  • Led Transitional activities for MDM and taxation process.
  • Developed & Implemented Sops to standardize procedures and enhance efficiency.

Account Executive

Organic Agro Foods
04.2017 - 03.2019
  • Prepared financial statements and reports.
  • Managed Billing systems and generated invoices.
  • Applying Payments.
  • Filled GSTR returns.
  • Communicated effectively with clients.
  • Facilitated payments through multiple channels, including net banking, NEFT, RTGS, IMPS.

Education

Master Of Commerce - International Business

IGNOU
Delhi, India
08.2018

Bachelor Of Commerce Hons. -

Delhi University
Delhi, India
08.2015

Skills

Account Receivable Management

Leadership And Transition Management

  • Successfully Led Transition, ensuring seamless transfer of responsibilities and knowledge transfer between teams.
  • Played a pivotal role in the development of SOP, streamlining processes and ensuring consistency in operations.
  • Demonstrated strong leadership and mentoring skills by providing training & guidance to new joiners & fresher’s. Developed training material & conducted training sessions.
  • Innovated & developed a tool for bulk request processing to automate repetitive tasks & streamline workflow.
  • Provide training on O2C process to new joiners & fresher’s, ensuring understanding and adherence to company standards.

Communication

Implemented new procedures and technologies that improved efficiency and streamlined operations.

Accomplishments

  • Consistently recognized for performance excellence, receiving multiple appreciations from stakeholders for timely and quality deliverables.

Timeline

Subject Matter Expert

Hays Business Solutions
09.2024 - Current

Freelancer

Rainbow Foams
03.2024 - 08.2024

Process Analyst

A.T. Kearney India Pvt. Ltd.
09.2021 - 02.2024

Analyst

HCL Technologies
03.2021 - 08.2021

Process Associate

Genpact
11.2019 - 02.2021

Account Executive

Organic Agro Foods
04.2017 - 03.2019

Master Of Commerce - International Business

IGNOU

Bachelor Of Commerce Hons. -

Delhi University

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SAKSHI BINDALSubject Matter Expert - FSS