Sakshi Singh
Senior Manager-Client Delivery
Navi Mumbai
Summary
Versatile Senior Manager specializing in Key account management and skilled at planning, implementing and overseeing key improvements to drive business growth and efficiency. History of cultivating an open culture with free exchange of information. Pursuing new professional challenges with a growth-oriented company. Motivated person as a Lead with 4 years of experience boosting client relations and renewals through individualized services. Resourceful expert at learning customer needs, hiring strategy etc. Committed to strengthening client experience with positivity and professionalism. A performance-driven, technically sound, effective communicator seeking a position to utilize my skills and abilities that offers professional growth, while being resourceful, innovative, and flexible for the organization.
Overview
6
6
years of professional experience
7
7
years of post-secondary education
Work History
Senior Manager-Client Delivery
Aon Assessment Solutions
Mumbai
03.2023 - Current
- Managed large-scale projects and introduced new systems, tools, and processes to achieve challenging objectives.
- Developed proposals and presentations for internal and external audiences.
- Held monthly meetings to create business plans for better execution to drive successful business.
- Generating a revenue of more than 1Cr.
- Execution of key clients.
Pan India Lead - Operations (CAT Team)
Aon Assessment Solutions
Mumbai
04.2021 - 03.2023
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Developed and maintained courteous and effective working relationships.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Applied effective time management techniques to meet tight deadlines.
- Managing team for PAN India CAT operations.
- Established a win-win negotiation strategy ensuring objections being negated and achieving closures and generated new business from existing clients by cross- selling. Became one of the youngest person in the company to Lead entire operations team and played a crucial role in formulating and strategizing the smart execution.
- Developed and executed steady client acquisition strategies to promote CoCubes Employability Assessment Tool for Talent Acquisition & Talent bench- marking for corporate in PAN India.
Manager-Client Relations (South and West Region)
CoCubes Technology Pvt. Ltd.
Gurgaon
04.2019 - 03.2021
- Managed time efficiently in order to complete all tasks within deadlines.
- Learned and adapted quickly to new technology and software applications.
- My responsibilities at CoCubes primarily constitute consulting and assisting clients in order to help them hire the right fit across
the nation. - I was managing and delivering end-to-end recruitment activities for various corporate clients from the entire West
and South India. - I took care of the operations for these two regions which include companies from Andhra Pradesh/Telangana/Kerala/Karnataka/Tamil Nadu/Maharashtra/Gujarat. Conceptualized and helped the marketing team strategize and create newsletters for retaining and engaging the existing clientele and gain traction from the prospects for South India.
- Actively handled South and West Operations that consists of 6 BD- Sales and 12 College sales members from Gurgaon.
- I was provided with one person under my guidance. She worked with me for ensuring the best delivery to our clients.
Assistant Manager-Client Relations
CoCubes Technology Pvt. Ltd.
Gurgaon
04.2017 - 03.2019
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Engaging with clients for all campus related activities. Developing high-quality client relationships, strategize and build
effective plan for each client. - Ensuring systematic execution of delivery processes to meet corporate requirements. Building deeper knowledge about the campus hiring scenarios and help corporate in meeting their requirements.
- Responsible for renewals of existing corporate clients. Managing multiple accounts from wide spectrum of field. Develop high-quality client relationships, strategize and build effective plan for each client. Systematic execution of delivery processes to meet corporate requirements.
- Responsible for renewals of existing corporate clients. Build deeper knowledge about the campus hiring scenarios and help corporate in meeting their requirements.
Education
Bachelor of Technology - Electronics And Communication Engineering
Integral University
Lucknow 03.2013 - 05.2017
Intermediate -
St. Antony's Inter College
Lucknow 03.2011 - 05.2012
High School -
St. Antony's Inter College
Lucknow 03.2009 - 05.2010
Skills
On time project delivery
Key Clients
Harman International, Harman Connected Services, KPMG Global Services, Samsung R&D, Tata Elxsi, Cred Avenue, Nucleus Software, Renault Nissan Technology, HSBC Technology India, Philips Innovation Campus, Sonata Software, Capital First (IDFC First Bank), White HAT Jr, AkzoNobel, JustDial, Future Supply chain, Cargill Business Services, NTT Data, Prama Hikvision, L&T Technology Services · Jaro Education, HCL Technology, Capgemini, Societe Generale, Coditas, SEG Automotive, Head Digital Works, DarwinBox, OTO Capital, BNP Paribas, Endurance International, DXC Technology, Kalpataru Limited, etc.
Awards at Work
Awarded for Creating Business Impact (01/2021 - 04/2021)
CAT Team was awarded Initiative Of The Year (Mar-2022)
Timeline
Senior Manager-Client Delivery
Aon Assessment Solutions
03.2023 - Current
Pan India Lead - Operations (CAT Team)
Aon Assessment Solutions
04.2021 - 03.2023
Manager-Client Relations (South and West Region)
CoCubes Technology Pvt. Ltd.
04.2019 - 03.2021
Assistant Manager-Client Relations
CoCubes Technology Pvt. Ltd.
04.2017 - 03.2019
Bachelor of Technology - Electronics And Communication Engineering
Integral University
03.2013 - 05.2017
Intermediate -
St. Antony's Inter College
03.2011 - 05.2012
High School -
St. Antony's Inter College
03.2009 - 05.2010
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