Results-driven HR professional with hands-on experience in HR operations, employee lifecycle management, grievance handling, and HR systems. Proficient in SuccessFactors, SAP Fieldglass, and HRMS tools. Proven track record of streamlining processes, enhancing employee satisfaction, and collaborating cross-functionally. Seeking to leverage HR expertise in a dynamic and process-oriented environment.
Overview
6
6
years of professional experience
5
5
years of post-secondary education
Work History
HR Operations Consultant
Ericsson (via Genius Consultants Pvt. Ltd.)
12.2023 - Current
Maintained accurate employee records in HR systems across multiple categories: personal info, job data, compensation, education, and leave.
Managed LMS access, profile creation, course assignments, and ETCP updates.
Facilitated inward and outward BGV checks and generated employment letters (R&R, Form 60, salary certificate).
Responded to employee queries and escalated cases to relevant HR teams.
Collaborated with cross-functional teams including Payroll, Legal, Rewards, and IT for seamless employee support.
Implemented process enhancements, reducing resolution time by 20%.
Provided system/process improvement inputs to SMEs and supported ongoing HR transformation projects.
HR Intern
Neuronimbus
05.2023 - 07.2023
Led recruitment drives and end-to-end hiring processes.
Designed and implemented employee engagement activities.
Coordinated with vendors and stakeholders for seamless HR services.
Supported HRBP in hiring drives and organizational development initiatives.
Analyst
R1 RCM
08.2021 - 07.2022
Processed insurance billing and maintained data compliance with regulatory guidelines.
Engaged with US clients and internal teams to align on operational goals and streamline communication.
HR Intern
Lemon Tree Premier
07.2019 - 08.2019
Maintained Employee MIS records and supported onboarding processes.
Conducted telephonic interviews, BGV checks, and induction programs.
Prepared HR reports and facilitated employee welfare programs.
Education
MBA - Human Resource & Business Analytics
IILM University
04.2022 - 01.2024
Bachelor of Business Administration -
Amity University
01.2018 - 01.2021
Skills
Recruitment & Selection
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Achievements And Leadership
President - HR Club – IILM University, 2023, 2024
Vice President - HR Club – IILM University, 2022, 2023
Anchored: CII Majestic – 'SKILL WILL LEAD', HR Conclave – 'Moving towards the Next Gen HR'
Volunteer: 10th PRME International Conference, 02/01/23