Sakshi Vardhan
Business Dvelopment Associate
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Senior Customer Care Executive
Teleperformance USA
04.2025 - 05.2026
- Handled customer queries and provided timely issue resolution.
- Mentored junior team members, contributing to their professional growth and development.
- Enhanced team performance by providing expert guidance on critical projects and strategic initiatives.
- Established best practices for knowledge sharing, fostering a culture of continuous learning and improvement.
Internship
India Expo Mart Pvt Ltd
07.2023 - 09.2023
- Skilled at working independently and collaboratively in team environment.
- Managed over 150 customer calls per day.
- Proven ability to learn quickly and adapt new situations.
Education
BBA - Marketing
GNIOT Institute of Technology
06-2024
Senior Secondary School -
DAV Public School Hehal
04-2021
Secondary School -
Al- Momin International School
03-2019
Skills
- Customer- service skills: active listening, and time management
- Problem- solving skills: critical thinking and analytical skills
- Leadership skills: decission making and stress managemnet
- Marketing and Digital Marketing skills: SEO, SEM, Social Media Marketing, Email Marketing, Google Ads, Analytics
Certifications
02-2025
Certification
Google Digital Marketing Certification.
Google Ads Search Cetification.
Introduction to Data Analysis using Microsoft Excel.
Timeline
Senior Customer Care Executive
Teleperformance USA
04.2025 - 05.2026
Internship
India Expo Mart Pvt Ltd
07.2023 - 09.2023
BBA - Marketing
GNIOT Institute of Technology
Senior Secondary School -
DAV Public School Hehal
Secondary School -
Al- Momin International School