Summary
Overview
Work History
Education
Skills
Certification
Languages
Personal Information
Timeline
Generic

Salman Hotgi

Summary

To obtain a challenging role in Identity and Access Management (IAM) where I can leverage my 9+ years of experience to implement and manage IAM solutions to ensure secure and efficient access to critical applications and data.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Associate

TIAA Global Capabilities
08.2021 - Current
  • Working for TIAA Global and TIAA India, and handling IAM operations.
  • Working on tools such as AD, SailPoint IIQ, Mainframe, PowerShell, RSA, CyberArk, Splunk, and Entra AD.
  • Creating and managing safes, accounts, and users in CyberArk.
  • Monitoring immediate terminations, leavers, and crowd strikes of machines.
  • Creating and managing TSO IDs, datasets, and groups in the mainframe.
  • Working on in-house applications such as Omni Plus, Omni Pay.
  • Creating and managing users in RSA, and resolving MFA issues.
  • Point of contact for users on their first day for hassle-free access issues.
  • Queue manager - Assigning tasks and incidents within the whole team.
  • Providing ideas to improve or add access request forms.
  • Automated access request forms led to a 70% reduction in manual efforts, subsequently delivering time savings.

Associate

CompuCom India
07.2019 - 06.2021
  • Company Overview: Working for Office Depot (E-commerce), USA, and handling all Identity & Access information-related issues.
  • Creating security groups, user IDs, service accounts, mailboxes, and distributed lists on Active Directory.
  • User and group management tasks in Mainframe (RACF), AS/400.
  • Handling user-related issues in Mailbox and Office 365.
  • Handling access-related issues of users via SailPoint.
  • Handling Microsoft license issues through Microsoft Entra AD.
  • I have experience working with Splunk and PowerShell.
  • Assisting the manager with roster making.

Assistant Manager

Vodafone Shared Services India Ltd
12.2015 - 07.2019
  • Company Overview: The Security Admin (SA) team is responsible for managing the JAL (Joiners, Amendments, and Leavers) controls governing users' access. They are also responsible for managing requests for account creation, reset, amendment, and deletion of access.
  • Ensuring that the service level agreements for all categories of tickets are met, as per established SLA standards and targets.
  • Every day, I am working on more than 25 applications to provision access, de-provision access, and amend/modification of the accesses.
  • Documenting applications' known issues, which occur regularly.
  • Contribution to the creation, facilitation, and maintenance of SOPs, knowledge articles, and support guides.
  • Coordinating with the various IT support teams for incident resolution and closure.
  • Providing end-to-end resolution to users.
  • Working on escalations and mailbox monitoring.
  • Optimized the time required for the access provisioning process from 5 days to 3 days, resulting in an enhanced customer experience.
  • The Security Admin (SA) team is responsible for managing the JAL (Joiners, Amendments, and Leavers) controls governing users' access, and is also responsible for managing requests for account creation, reset, amendment, and deletion of access.

Associate Engineer

IBM India
10.2014 - 12.2015
  • Monitoring the alerts related to Applications and servers
  • Performing troubleshooting & first-time fix over the P2, P3 incidents within SLA
  • Incident Creation: Creating incidents for the events received from all HP OVO consoles
  • Coordinating with SLS/OpCo level teams over any issues
  • Performing weekly reporting of all the incidents/events received and extracting the FTF % and response and Resolving Time
  • Performing Weekly Audits of the team and communicating issues related to it
  • Segregating the data for Automation like providing monthly count, total savings and coordinating with the Automation team till it's done

Education

Bachelor of Engineering - Computer Science

Solapur University
06-2014

Skills

  • Active Directory
  • Entra AD
  • Mainframe
  • PowerShell
  • Cyberark
  • RACF
  • RSA
  • SailPoint IIQ
  • Splunk
  • O365

Certification

  • Certified in Cybersecurity, ISC2, 2023
  • Microsoft Security, Compliance, Identity (SC-900), 2023
  • Microsoft Identity and Access Administrator (SC-300), 2024
  • Azure Fundamentals (AZ-900), 2022
  • Cyber Enrich Program, UPES Dehradun (Online), 2023
  • Splunk Fundamentals, 2019

Languages

  • English
  • Hindi
  • Marathi

Personal Information

Name: Salman Hotgi

Current Location: Pune

DOB: 15th Nov 1991

Marital Status: Married

Timeline

Associate

TIAA Global Capabilities
08.2021 - Current

Associate

CompuCom India
07.2019 - 06.2021

Assistant Manager

Vodafone Shared Services India Ltd
12.2015 - 07.2019

Associate Engineer

IBM India
10.2014 - 12.2015

Bachelor of Engineering - Computer Science

Solapur University

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Salman Hotgi