Senior Manager with 5+ years experience in managing and training 500+ associates and 8 team managers. Expertise in team restructuring, delivering 50% growth at zero functional cost. Collaborated with operations, finance, HR, and logistics to reduce costs by 80%. Proven leadership in business development, driving high retention and significant revenue growth.
Sales - Aakash Institute, 122 Days, Drafted the sales process for Aakash Sales with the strategy team, later implemented as SOP for 500 K-12 employees.
Managed business revenue of INR 6.1Cr - INR 5.25Cr quarterly as an Senior Manager, implementing strategies that increased overall sales productivity.
• Promoted to team leader within just four months of joining BYJU'S , due to exceptional sales performance and leadership potential.
• Consistently ranked among the top performers , including qualifying for the Evaluation Period one, two and three contest, placing in the top 25 Managers in India and earning significant rewards.
• Drafted and implemented the sales process for Aakash Sales, which became the standard operating procedure for over 500 K-12 employees.
• Instrumental in increasing market penetration by leading cross-functional teams in the successful launch of new products, resulting in expanded market share and revenue growth.
• Developed and executed a comprehensive training program for new associates, which significantly reduced onboarding time and improved overall sales performance across the team.
• Played a key role in streamlining resource allocation, leading to enhanced productivity and more efficient use of company resources.
• Demonstrated strong negotiation skills by building and maintaining relationships with key stakeholders, leading to the successful closure of high-value deals and long-term partnerships.
• Utilized data-driven strategies to optimize sales processes, which resulted in more accurate forecasting and consistent achievement of sales targets.
• Implemented quality assurance checks for various sales channels, ensuring high standards of service and client satisfaction, which contributed to higher customer retention rates.
• Recognized for exceptional leadership and strategic thinking, contributing to BYJUS' rapid growth and establishing a culture of excellence within the teams you managed.
• Contributed to the drafting of SOPs for key business operations, ensuring consistency and efficiency in sales and client management processes.