Summary
Overview
Work History
Education
Skills
Websites
►Projects Key Highlights
Health Care App
Recruitment App
HungerRush
WWF Panda.org
LMD Max
Timeline
Generic
Sameeksha Dangre

Sameeksha Dangre

Hyderbad

Summary

8X Salesforce Certified professional with 6+ years of experience in Salesforce CRM as both Developer and Administrator. Adept in end-to-end implementations, CPQ configuration, Sales Cloud, Data Cloud and leading complex system enhancements. Strong experience in user adoption, business process optimization, and cross-functional collaboration. Proven ability in project ownership, technical support, and custom app development.

Overview

5
5
years of professional experience

Work History

Success Guide AF DC

Salesforce
01.2025 - Current
  • Guided customers in building and deploying intelligent agents across multiple Salesforce Clouds: Data Cloud, Service Cloud, Sales Cloud, Commerce Cloud, Revenue (CPQ) Cloud, and Marketing Cloud.
  • Supported customers in implementing Agentforce, including use of Prompt Builder, Flow, Apex, LWC, and External Services for intelligent automation.
  • Facilitated end-to-end Data Cloud implementation, including data ingestion, harmonization, unification, and identity resolution.
  • Assisted in integrating third-party data sources into Data Cloud for enhanced customer 360 and decision-making.
  • Collaborated closely with cross-functional teams to troubleshoot and resolve complex technical issues during implementation and deployment stages.
  • Enabled successful deployment of agents to production environments, increasing consumption and value realization of Agentforce and Data Cloud.
  • Delivered customized live demos based on real-world customer use cases to drive adoption and solution clarity.

Technical Engineer

Salesforce
04.2023 - 01.2025
  • Achieved outstanding performance across all key performance metrics for the year.
  • Effectively handled a wide array of complex customer cases, providing customized solutions to meet their specific requirements.
  • Provided timely and proficient technical support to clients, ensuring resolution of issues within defined service level agreements (SLAs).
  • Successfully managed and resolved over 750 cases.
  • Demonstrated proficiency in analyzing system logs, error messages and utilizing advanced troubleshooting techniques to identify root causes of technical issues, implementing effective solutions to prevent recurrence.
  • Collaborated closely with cross-functional teams including engineering, product management, and critical incident team to escalate and resolve critical customer issues[Severity -1].
  • Participated in on-call rotations to provide 24/7 technical support coverage, ensuring rapid response and resolution of critical incidents.
  • Received consistently positive feedback from clients for exceptional customer service and technical expertise, contributing to high levels of client satisfaction and retention.

Salesforce Developer

Softsensor AI
10.2020 - 04.2023
  • Experience in Administration, Configuration, Implementation, and Support of Salesforce CRM based on Apex Language and leveraging Force.com Platform.
  • Used SOQL & SOSL with consideration to Governor Limits for data manipulation needs of the application using platform database objects.
  • Proficiency in SFDC administrative tasks like creating Profiles, Roles, Users, Page Layouts, Workflows, Reports, Dashboards, Lightning Flows, Approvals and tasks.
  • Developed APEX Classes and APEX Triggers for various functional needs and implemented the business logic as per the requirements.
  • Used Data Loader/Workbench for insert, update, and bulk import or export of data from Salesforce.com subjects.
  • Proficiency in integrating third-party managed packages i.e., Twilio / Ring Central etc.
  • Good knowledge of Salesforce CPQ + Advance Approval and Salesforce Support Process/ Sales Process.

Education

MBA - IT

SGVU Jaipur University
01.2025

Rashtrasant Tukadoji Maharaj -

Nagpur University
12.2018

12th -

Maharashtra State Board of Higher Secondary Education
12.2013

10th -

Maharashtra State Board of Secondary Education
12.2011

Skills

  • Apex
  • SOQL/SOSL
  • Apex Triggers
  • LWC
  • Aura components
  • Visualforce
  • Lightning Flows
  • Approval Process
  • Integration
  • Platform Event
  • Security Model
  • Reports and Dashboards
  • Agentforce
  • Einstein features for Email Integration
  • Javascript
  • HTML
  • CSS
  • Java
  • SQL
  • Visual Studio code
  • SFDX CLI
  • Splunk
  • Postman
  • Heimdall
  • Troubleshooting
  • Debugging
  • Impact Analysis
  • Lucid Chart
  • UML diagrams
  • High-level design documents
  • Excel
  • Code review
  • Code optimization

►Projects Key Highlights

● Collaborated cross-functionally with engineering, product, and incident teams to deliver scalable solutions. ● Owned project delivery from requirement gathering to deployment, ensuring milestone adherence and stakeholder alignment.

Health Care App

Description : This project is used to monitor the appointments and is used to Book an Appointments for the patient entered into the System by checking the Doctor's availability and the slots availability also We have created portal for the Guest User who will accessing portal from their contacts.

Used : Aura, Third Party Integration, Apex Class, Experience builder site

Industry : Healthcare

Role and responsibilities: As a developer performed project design Aura components and Apex controllers.

Recruitment App

Description : This Product helps recruiter to find right candidates for the job and candidates to find the right job according to their skills.

Used : Aura, Apex Class, Apex Trigger , LWC

Industry : Recruitment

Role and responsibilities: Main Developer wrote a few components and built some advanced features for the app like candidate recommendation summary and job recommendation summary.

HungerRush

Description: Products of Hotel/Restaurant services have to be  maintained under HungerRush Instance using CPQ.  Complete Q2C and Contract management. Integrated to  Netsuite via Celigo for Billing.

Used : LWC ,VF, Apex Class , Configurations[Automation Tools]

Industry : CPQ

Role and responsibilities: As a main developer Gather requirements from the client and develop code and configure Products, Product rule, Quotes, Order Management, Contract Management , Advanced Approval Process, Integrated RingCentral, Integration with Netsuite via Celigo for Billing and other configurations and customizations. Lead team of 8 Junior Developers.

WWF Panda.org

Description : Leading project with 3 Junior developers to migrate Data uses Workbench and system scheduler to manage data migration.

Used : Workbench.

Industry : Non Profit

Role and responsibilities: Migrate Data.

LMD Max

Description: LMD max end-to-end hiring solutions help DSPs with  Driver Recruitment, from Optimized Job Postings,  Applicant Scheduling, and Drug Tests to Driver  Onboarding.

Used : VF,LWC, Third Party Integration to get the Lead of Drivers for hiring,Integrated Twilio and RingCentral. Apex Class, Apex Trigger , Apex Batch, community cloud, Approval Process.

Industry : Sales Cloud

Role and responsibilities: As a developer created a project from scratch including object data model, sharing settings, automations, performed project integration and created IVR calling system routing the call to human agent, call barge in with Twilio and RingCentral , Apex controllers, Approval processes.

Timeline

Success Guide AF DC

Salesforce
01.2025 - Current

Technical Engineer

Salesforce
04.2023 - 01.2025

Salesforce Developer

Softsensor AI
10.2020 - 04.2023

MBA - IT

SGVU Jaipur University

Rashtrasant Tukadoji Maharaj -

Nagpur University

12th -

Maharashtra State Board of Higher Secondary Education

10th -

Maharashtra State Board of Secondary Education
Sameeksha Dangre