Summary
Overview
Work History
Education
Skills
Websites
Certification
Timeline
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Akshay Dhengale

Hyderabad

Summary

Dynamic Salesforce Developer with four years of extensive experience in delivering high-quality technical solutions and exceptional customer service. Proficient in developing and debugging Apex code, designing automation tools, and implementing seamless integrations with third-party applications. Expert in utilizing advanced data retrieval techniques and troubleshooting complex issues to optimize performance and enhance workflow efficiency. Committed to driving customer satisfaction through effective communication and innovative problem-solving skills.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Customer Success Engineer

SALESFORCE
04.2023 - Current
  • Provide expert technical support to developers, resolving complex issues and ensuring high customer satisfaction
  • Develop, test, and debug Apex code, including automation tools like Flows, Apex scripts, and Triggers, to optimize performance and streamline workflows
  • Troubleshoot and resolve issues related to third-party packages and Salesforce integrations, utilizing APIs, Apex, Visualforce, SOSL, and SOQL for data retrieval and manipulation
  • Communicate effectively with customers, delivering clear solutions and demonstrating strong problem-solving skills

Salesforce Consultant

CLOUDPRISM SOLUTIONS
12.2020 - 11.2022
  • Designed, developed, and implemented Lightning Web Components (LWC), Apex, and Visualforce Pages, ensuring compliance with Salesforce best practices and governor limits
  • Integrated third-party applications using REST APIs, developed automation solutions using Apex triggers, Flows, and declarative tools, and maintained high test coverage (75%+) with Unit Test Plans
  • Led deployment processes, managed custom objects, fields, and settings, and implemented error handling for seamless system performance and reliability
  • Analyzed and optimized Salesforce integrations, continuously monitoring, troubleshooting, and enhancing system functionality to ensure smooth operations

Education

Bachelor of Engineering - E&TC

Sinhgad Institute of Technology
Lonavla
11.2019

Skills

  • APEX
  • HTML
  • CSS
  • SOQL
  • SOSL
  • LWC

Certification

  • Salesforce Certified Administrator
  • Salesforce Certified App Builder
  • Salesforce Certified Platform Developer I
  • Salesforce Certified Sales Cloud Consultant
  • Salesforce Certified AI Associate
  • Salesforce Certified AI Specialist

Timeline

Customer Success Engineer

SALESFORCE
04.2023 - Current

Salesforce Consultant

CLOUDPRISM SOLUTIONS
12.2020 - 11.2022

Bachelor of Engineering - E&TC

Sinhgad Institute of Technology

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Akshay Dhengale