Listening to Music especially fond of AR Rehman and Travel all round the globe
Sameer Kumar Jha
Sales And Marketing
Hyderabad,TG
Summary
Poised and professional Branch Head skilled at informing clients about the company's products and services while recommending best options to meet needs. Results-oriented self-motivator with over 12 years in sales and branch management, operations management and general branch acitivities. Excellent interpersonal skills. Successfully optimizes frameworks and cultivates cohesive teams to meet and exceed business financial goals. Excellent reporting, record keeping and relationship-building abilities.
Overview
2
2
Languages
8
8
years of post-secondary education
14
14
years of professional experience
Work History
Branch Head
Traaexplore Pvt Ltd
Hyderabad, Telangana
05.2019 - Current
- Directing all operational aspects including distribution, customer service, administration and sales in accordance with the company's objectives
- Developing forecasts, financial objectives and business plans
- Boosted branch sales by developing and deepening customer loyalty through incentive programs.
- Maintained confidentiality of company's records and client information to prevent mishandling of data and potential breaches.
- Identified and capitalized on community business opportunities with effective networking.
- Met deadlines by proactively managing individual and team tasks and implementing strategic processes.
- Uncovered and resolved strategic and tactical issues impacting sales management and business operations.
Manager- Sales and Operation
Yatra
Hyderabad, Telangana
07.2017 - 04.2019
- Drove operational improvements which resulted in savings and improved profit margins.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Collaborated with management] to achieve desired result.
- Developed and maintained courteous and effective working relationships.
- Worked flexible hours; night, weekend, and holiday shifts.
- Exceeded goals through effective task prioritization and great work ethic.
Assistant Manager
Cox and Kings Ltd
Hyderabad, Telangana
02.2011 - 07.2017
- Achieved recognition from senior management for contribution to branch success, including managing sales, employees and operations to foster optimal performance.
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Increased sales revenues by 50% over 6 months by promoting complementary products and educating customers about company's promotions.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Reviewed sales and gross profit reports to determine options for increasing market growth.
Senior Executive
International Travel House Limited
Bengaluru, Karnataka
11.2009 - 02.2011
- Established clear and competitive goals, growth roadmaps and strategic business plans.
- Aligned organizational objectives with company mission, increasing revenue, profit and business growth by collaboratively developing integrated strategies.
- Increased efficiency by analyzing data and maximizing opportunities for improved productivity across several areas.
- Attended trade shows and client meetings, promoting company brand and building rapport with prospects and partners.
- Evaluated product development strategy effectiveness and prepared alternative approaches to exceed goals.
Senior Travel Consultant
Travel Guru Pvt Ltd
Bengaluru, Karnataka
09.2008 - 11.2009
- Implemented targeted marketing campaigns to further grow client base, resulting in 50% increase.
- Assessed client needs and recommended appropriate products and services to meet preferences and budget.
- Communicated with clients to confirm itineraries, including methods of transportation, cultural standards, currency exchange and travel regulations.
- Conducted research and prepared meticulous travel itineraries complete with pricing, accommodation, airfare, transfer and tour information.
- Provided customers with best deals and well-researched travel options, successfully negotiating rates while improving customer satisfaction ratings.
- Responded to clients' questions, issues, and complaints and found appropriate solutions when needed.
- Provided exemplary customer service to new and existing clients, which helped build lasting relationships and secure new travel assignments.
Travel Executive
International Travel House Limited
Bengaluru, Karnataka
06.2007 - 09.2008
- Provided exemplary customer service to new and existing clients, which helped build lasting relationships and secure new travel assignments.
- Asked open-ended questions to better ascertain client needs and determine best international travel offerings.
- Developed process improvements and long-term business strategies through analysis of customer feedback.
- Arranged travel accommodations for groups, couples, executives and special needs clients.
- Consistently fostered business growth by delivering first-rate travel advising and itineraries to develop valuable client relationships.
- Developed loyal clientele base due to excellent listening and research skills and keen understanding of travel budgets.
- Maintained operational proficiency in coordinating both international and domestic travel accommodations for customers, arranging for airfare as well as hotel and rental car reservations.
- Responded to clients' questions, issues, and complaints and found appropriate solutions when needed.
Education
Higher Secondary - Science
DAV Jawahar Vidya Mandir
Ranchi 04.2002 - 04.2004
Bachelor in Tourism Management - Tourism Management
Indian Institute Of Tourism And Travel Management
Bhubaneswar 05.2004 - 06.2007
MBA - Business Administration And Management
Alliance University
Hyderabad 06.2018 - Current
Skills
Business development expertise
undefinedAccomplishments
- Implemented new quality assurance procedures to maximize customer satisfaction and loyalty.
- Increased monthly revenue through implementation of strategic initiatives.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Interests
Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Timeline
Branch Head
Traaexplore Pvt Ltd
05.2019 - Current
MBA - Business Administration And Management
Alliance University
06.2018 - Current
Manager- Sales and Operation
Yatra
07.2017 - 04.2019
Assistant Manager
Cox and Kings Ltd
02.2011 - 07.2017
Senior Executive
International Travel House Limited
11.2009 - 02.2011
Senior Travel Consultant
Travel Guru Pvt Ltd
09.2008 - 11.2009
Travel Executive
International Travel House Limited
06.2007 - 09.2008
Bachelor in Tourism Management - Tourism Management
Indian Institute Of Tourism And Travel Management
05.2004 - 06.2007
Higher Secondary - Science
DAV Jawahar Vidya Mandir
04.2002 - 04.2004
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