Sampath Hiremath

• Handling 27 superstores in Pan Bengaluru and Kochi, with 2,800 rider partners.
• 13 dark store & 7 T2 cities store with 1500 riders
• Building a rate card with festive surges marking the competitor benchmark.

● Achieved CPO improvement at the super store, reducing it from ₹80 to ₹69, with an average KMO of 2.98

● Launched 20+ store’s in BLR and T2 4 cities smoothly

● Sugre planning for festive days , Base pay with batching logics

● LM cost planning and program management

● FLeet planning as per demand and Optimising budget

● Core business responsibility in terms of company P & L

● Implementing compliance in various metric

● Handling smother operation with first and last mile combination and cx experience

● Meanwhile spectating inventory hygiene and accuracy

• Cost analysis for logistics for new project with central
• Business growth and expansion
• Hiring manpower through vendor management
• Inventory management
• Accounting for end to end capital and flow of cost
• SCM flow and key roles
• Handling large scale of load
• Fleet handling and line haul planning

• Planning routes and scheduling delivery times
• Good at warehouse management and SAP
• Managing a team of Supervisors, administration staff and drivers
• Maintaining provision sheet of billing and Transport cost analyst
• Efficient in Statutory Compliance from Transport perspective
• Maintaining records as per company and Govt regulatory
• Handling 22 Hubs from Fc and Responsible for vehicle reports and goods
• External support of gateway, Inventory, Inbound
• Vendor Invoice Validation

• Leading last mile deliveries of all the assigned Cities & Mentoring Hub Operations
• Accountable for all Hub Operations under the span of control and seek intervention from Superior as appropriate
• Headcount and Infrastructure planning for all the assigned Hub Ops.
• Training and Development of Operating teams.
• Plan on Pin-code wise expansion and improve coverage part.
• Liaising with multiple teams, such as Finance & Customer Service for smooth operations
• Working as a part of project teams to plan and implement new initiatives at Delivery Centers. (Growth & Expansion, Low Cost Model, Business Target)
• Ensuring Customers in the region are delighted at all times & promptly and effectively manage customer escalations in the region along with support team.
• Maintain the cost of operations as per budget in the region.
• Ensure 100% SOP & ZTP (Zero Tolerance Policy).
• Grievance Handling and Conducting Open House/meetings with hub teams.
• Conduct Monthly Review Meeting (MRM) along with Area Managers and Support team.
• Handling Financials and monitoring complete hub operations.
• Preparing paperwork for regulatory bodies and audits
• Managing inbound and outbound every day without mismatch
• Good at hiring the best talents for the required designations
• Along with KRA I was a trainer for new joiners of operational roles at other locations

• Responsible in performance improvement of DC
• Hiring man power as per given budget
• Planning roster for my team
• Driving ecom KYC and EDS (ecom digital service) at ground level
• Overall DC core responsibility
• Maintaining audit report accurate

• Interacting at walk-in customer and involving with service delighted
• Responsible at sales and performance
• Providing the best service and executing our new offers customers.
• Solving cx escalations with in TAT
• Good at customer relationship with delighted way