Samriddh Singh
New Delhi,DL
Summary
Dynamic Senior Executive with 4+ years of experience in operations and client servicing, driving business growth through effective lead generation. Skilled at building strong client relationships, providing exceptional service, and maintaining clear communication. Experienced in managing documentation and coordinating with legal professionals to streamline processes. Strong team player focused on achieving operational goals and enhancing customer satisfaction. Committed to using communication, teamwork, and time management skills to support organizational success.
Overview
4
4
years of professional experience
Work History
Senior Executive - Operations
DemandX
08.2024 - Current
- Utilizing variety of methods, including cold calling, networking and lead generation lists to locate new business opportunities
- Mapping and connecting the generated leads to the appropriate law firms
- Managing all the documentation required to connect the leads with the law firms
- Cultivating positive client relationships through efficient service, prompt communication and a friendly approach
Associate (Client Servicing)
Virtual Employee Private Limited
04.2021 - 12.2023
- Worked as a Virtual Assistant for an Israel based client
- It is a B2B Support for companies who use their application
- They were mostly shipping companies
- Used to audit chats and Jira Tickets for the team.
- Worked on Salesforce, Jira and Jenkins
- Responded to client enquiries in a timely and professional manner.
- Selected, trained and performance-managed staff to handle high workload with ambitious targets.
Education
BBA -
Lovely Professional University
Jalandhar, India06-2026
Intermediate -
RNTI College
2017
Skills
- Leadership
- Teamwork
- Multitasking
- Effective Time Management
- Ability to Work Under Pressure
- Adaptability
- Ability to Work in a Team
- Communication
- Customer Service
- Fast Learner
- Time Management
Tools
- Salesforce
- Jira
- Jenkins
- Microsoft office
- Google workspace
Hobbies and Interests
Travelling, Bikes and Reading
Personal Information
- Age / Date of birth: 08/19/98
- Nationality: Indian
Timeline
Senior Executive - Operations
DemandX
08.2024 - Current
Associate (Client Servicing)
Virtual Employee Private Limited
04.2021 - 12.2023
Intermediate -
RNTI College
BBA -
Lovely Professional University
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