Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Timeline
Generic

SANAM RAMANJANEYULU

HYDERABAD

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

8
8
years of professional experience

Work History

Senior Executive

MSC SERVICE CENTER INIDA PRIVATE LIMITED
HYDERABAD
08.2021 - Current
  • Working as an Auditor in team to fine-tune users errors and taking care of queries in process.
  • Coordinated cross-functional teams to streamline processes and improve efficiencies.
  • Managed a team of executives responsible for operations and reports to agency.
  • Established performance metrics to measure progress towards goals and objectives.
  • Provided direction on personnel decisions, training, coaching, disciplining, motivating staff members.

Customer Relationship Officer

V5 GLOBAL SERVICES PRIVATE LIMITED
HYDERABAD
10.2019 - 12.2020
  • Participated actively in team meetings focused on improving overall customer experience.
  • Analyzed customer feedback data to identify opportunities for improvement in customer service delivery.
  • Utilized CRM tools effectively in order to manage relationships with customers.
  • Identified opportunities to upsell products or services to existing customers of Airtel.

Junior Executive

MOL Information Processing Services (India) Pvt Ltd.
HYDERABAD
04.2018 - 07.2019
  • Worked as Jr. Executive in singapore bookings team.
  • Developed and implemented my technical skills to improve my productivity and accuracy.
  • Played key-role among team during huge volume.
  • Pro-actively participated in complicated cases.

Field Work Supervisor

DENAVE INDIA PVT.LTD.
HYDERABAD
12.2015 - 04.2017
  • Negotiated contracts with vendors for supplies needed for projects.
  • Provided guidance on day-to-day operations when needed.
  • Planned work schedules for field teams based on project requirements.

Education

Bachelor of Science - Science Education

S A S J GOVT DEGREE COLLEGE
NARAYANAPURAM
05-2017

Skills

  • Procedure Implementation
  • Corporate Communications
  • Strategic Planning
  • Operational Leadership
  • Mail Handling
  • Performance Improvement

Affiliations

  • Passionate about Music and Films
  • Books
  • Geo Politics

Languages

Telugu
First Language
Hindi
Advanced (C1)
C1
English
Advanced (C1)
C1

Timeline

Senior Executive

MSC SERVICE CENTER INIDA PRIVATE LIMITED
08.2021 - Current

Customer Relationship Officer

V5 GLOBAL SERVICES PRIVATE LIMITED
10.2019 - 12.2020

Junior Executive

MOL Information Processing Services (India) Pvt Ltd.
04.2018 - 07.2019

Field Work Supervisor

DENAVE INDIA PVT.LTD.
12.2015 - 04.2017

Bachelor of Science - Science Education

S A S J GOVT DEGREE COLLEGE
SANAM RAMANJANEYULU