Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Sandeep Kapoor

Tagore Garden New Delhi

Summary

Proven Area Sales Manager at Kotak Mahindra Prime Ltd, adept in territory management and relationship building, significantly expanded market share and enhanced customer satisfaction. Excelled in lead qualification and closing strategies, achieving sales targets through strategic planning and strong client relationships. Skilled in optimizing operational performance and team morale, with a keen focus on results.

Overview

17
17
years of professional experience

Work History

Area Sales Manager

Kotak Mahindra Prime Ltd
New Delhi
04.2024 - Current
  • Managed a successful sales team, consistently achieving and exceeding monthly sales targets.
  • Expanded market share through effective prospecting, lead generation, and negotiation skills.
  • Established strong relationships with key clients, resulting in increased customer retention and satisfaction.
  • Established strong relationships with major accounts and key decision-makers to increase sales in designated territory.

Relationship Manager, Banking Operations

Kotak Mahindra Prime Ltd
09.2018 - 03.2024
  • Conducted thorough risk assessments for loan applications, ensuring responsible lending practices and minimizing default rates.
  • Strengthened client relationships by providing timely and accurate financial advice, leading to increased customer satisfaction.
  • Implemented efficient banking processes to optimize operational performance and reduce errors.
  • Collaborated with cross-functional teams to develop new products and services tailored to the needs of relationship banking customers.

Asset Desk Managar

Kotak Mahindra Prime Ltd
07.2015 - 09.2018
  • Improved team morale by creating a positive work environment through open communication and regular feedback sessions.
  • Monitored hotel occupancy trends closely to adjust pricing strategies accordingly, optimizing revenue during peak periods without sacrificing guest satisfaction levels.
  • Facilitated smooth operations by overseeing daily tasks, managing staff schedules, and resolving conflicts as needed.
  • Ensured accurate record-keeping of guest information, reservation details, and payment transactions in accordance with company policies.

Retail Sales Executive

Ivengal Service Pvt Ltd ( Kotak Prime)
04.2007 - 06.2015
  • Increased customer satisfaction by resolving issues promptly and professionally.
  • Strengthened store reputation by providing exceptional service, maintaining a clean environment, and addressing customer concerns quickly.
  • Participated in regular trainings to stay updated on product knowledge, trends, and sales techniques.
  • Developed strong relationships with clients through attentive listening and personalized recommendations.

Education

10th -

Govt Sr. Sec School

Bachelor Of Arts -

MANAV BHARTI University
Himachal Pardesh

12th - Commerce

Tagore Sr. Sec School

Skills

Relationship building

Languages

English
Bilingual or Proficient (C2)
Handi
Advanced (C1)
Punjabi
Beginner (A1)

Timeline

Area Sales Manager

Kotak Mahindra Prime Ltd
04.2024 - Current

Relationship Manager, Banking Operations

Kotak Mahindra Prime Ltd
09.2018 - 03.2024

Asset Desk Managar

Kotak Mahindra Prime Ltd
07.2015 - 09.2018

Retail Sales Executive

Ivengal Service Pvt Ltd ( Kotak Prime)
04.2007 - 06.2015

10th -

Govt Sr. Sec School

Bachelor Of Arts -

MANAV BHARTI University

12th - Commerce

Tagore Sr. Sec School

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Sandeep Kapoor