SANDEEP KUMAR
I am a banking and financing professional.
Meerut,UP
Summary
To achieve new heights in career through optimum utilization of knowledge and smart work and to work for the development and progress of the Organization. Always keen to learn towards enhance my knowledge for development of my working skills and my devotion about to organization. Motivated Bank Manager passionate about providing excellent customer service and exceeding expectations. Talented professional well-versed in service marketing and credit offerings. Inspires staff loyalty through strong leadership and communication skills.
Overview
15
15
years of professional experience
Work History
Branch Head
ESAF Small Finance Bank
07.2024 - 06.2025
- Increased branch revenue by implementing effective sales strategies and maintaining strong customer relationships.
- Implemented innovative marketing campaigns to expand the branch''s market presence and attract new clients.
- Collaborated with other branches for knowledge sharing and best practice implementation, strengthening overall organizational performance.
- Mentored junior staff members, cultivating a culture of continuous learning and development.
- Developed a high-performing team through targeted recruitment, training, and coaching initiatives.
- Enhanced customer satisfaction with responsive service and timely resolution of issues.
- Initiated cross-selling efforts, resulting in increased product penetration among existing customers.
- Maximized employee engagement through regular communication, recognition programs, and team-building activities.
- Managed risk by ensuring adherence to regulatory requirements and internal policies.
- Analyzed competitors'' offerings to position our products more effectively within the market landscape.
- Optimized resource allocation to ensure efficient branch operations while meeting financial targets.
Branch Head
Shivalik Small Finance Bank Ltd
4 2019 - 07.2024
- To head the retail branch, spearhead sales ensuring profitability, business development and growth of the retail business of the branch and provide leadership in operations, compliance, logistics and administrative functions of the branch
- Meet Goal and metrics, manage budget and allocate funds appropriately
- Locate areas improvement and purpose corrective actions that meet challenges and leverage growth opportunities
- Increased branch revenue by implementing effective sales strategies and maintaining strong customer relationships.
- Implemented innovative marketing campaigns to expand the branch''s market presence and attract new clients.
- Developed a high-performing team through targeted recruitment, training, and coaching initiatives.
- Enhanced customer satisfaction with responsive service and timely resolution of issues.
- Initiated cross-selling efforts, resulting in increased product penetration among existing customers.
Assistant Vice President and Branch Manager
Yes Bank Ltd
Naida , Uttar Pradesh
06.2025 - Current
- Established a high-performance culture within the team by setting clear expectations and providing regular feedback on individual performance contributions.
- Optimized resource allocation by analyzing operational needs, reallocating resources as needed to maximize efficiency across all functions.
- Increased efficiency by streamlining processes and implementing new software tools for the team.
- Fostered strong relationships with key clients, leading to repeat business and a significant increase in customer satisfaction ratings.
- Managed risk effectively by implementing robust compliance procedures and conducting regular audits of internal controls.
- Attended weekly meetings and special sessions of Leadership and Executive Leadership Teams and contributed to major administrative initiatives, policies and decisions.
- Improved employee retention rates through the development of comprehensive training programs and mentorship initiatives.
- Reduced operational risks while organizing data to forecast performance trends.
- Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
- Increased branch profitability by implementing cost-saving measures and streamlining operational processes.
- Enhanced staff competency with regular training sessions, boosting productivity levels across the branch operations.
Branch Manager
Noida Commercial Co-Operative Bank Ltd
08.2011 - 04.2019
- Directing all operational aspects including distribution of customer service administration and sales in accordance with the bank’s objectives, Providing training, development and motivation for branch staff, Responsibility towards the best management and supervision of employees, assisting customers and providing excellent customer service
- Regular visiting to the Over Draft accounts, current accounts, CC accounts and all the accounts which are not being proper maintain
- Responsible for use of best available staff for opening of new accounts as per the aspects of branch targets, marketing, and operational work in the branch, Responsible for deposit mobilization in the branch and getting bulk deposits in the branch
- Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
Agronomist /Seed Production Unit In charge
DSCL.(Hariyali Kissan Bazzar) Corporate Group
09.2010 - 07.2011
- Maintaining all the seed production operation related activity including Local Marketing Activity
- Management of Seed Plant and other activities regarding seed production
- Management of labor for intake , grading, packing and dispatching of seed
- Maintaining all the operation regarding processing and dispatching of seed
- Management of dispatch of seed and directly handling with transporters for transport
- Analysis and Implementing activities to Cover catchment’s of 85-90 village for seed programming purpose
- Marketing and sale of Financial products Like Agri-Loan, Western Union, Life Insurance, General Insurance etc
Education
MBA - Finance And Marketing
Swami Vivekanand Subharti University
Meerut 04.2001 -
No Degree - Banking Credit And Process Analyzation
UDEMY
Online 04.2001 -
Master of Arts - Political Science And Government
CCS , University Meerut (UP)
Meerut, India 04.2001 -
Bachelor of Arts - English Social Studies
CCS, University Meerut (UP)
04.2001 -
XII (PCM) - undefined
UP Board, Meerut
X (Science) - undefined
UP Board, Meerut
Skills
Operations Management
Accomplishments
- All the time during my entire period of work my work always appreciated by my superiors and always I achieved my targets.
- Many times I have been appreciated by managements and I have received award as best employee award in my organisation.
- I have participated in training of Reserve Bank Of India and also have certificate of the training.
- Here in my present job, I have been awarded by Chairman of Bank for Highest Insurance Business performer for 2019 and Highest CASA sales performer.
Leisuretimeactivities
- Reading
- Net surfing and Watching T.V.
- Outdoor sports
- Listening to music.
- Represented at District Level in Cricket.
- University Player of Discuss Through and Jewelling Through.
- First Prize at District level in General Knowledge Competition.
Selfassessment
I have emerged as a strong and balanced individual after enduring the experience of working with various organizations. This professional achievement that made me very competitive has sown the seed of generating new ideas and belief in combined efforts, which leads me towards building motivational and required leadership skills.
Personal Information
- Date of Birth: 03/24/1984
- Marital Status: Married
Timeline
Assistant Vice President and Branch Manager
Yes Bank Ltd
06.2025 - Current
Branch Head
ESAF Small Finance Bank
07.2024 - 06.2025
Branch Manager
Noida Commercial Co-Operative Bank Ltd
08.2011 - 04.2019
Agronomist /Seed Production Unit In charge
DSCL.(Hariyali Kissan Bazzar) Corporate Group
09.2010 - 07.2011
MBA - Finance And Marketing
Swami Vivekanand Subharti University
04.2001 -
No Degree - Banking Credit And Process Analyzation
UDEMY
04.2001 -
Master of Arts - Political Science And Government
CCS , University Meerut (UP)
04.2001 -
Bachelor of Arts - English Social Studies
CCS, University Meerut (UP)
04.2001 -
XII (PCM) - undefined
UP Board, Meerut
X (Science) - undefined
UP Board, Meerut
Branch Head
Shivalik Small Finance Bank Ltd
4 2019 - 07.2024
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