Sandeep Nagar

• Managing channel partners (DSAs) for Delhi , NCR and Gurugram for LAP & School Funding
• Catering to Prime LAP with Ticket Size of Rs 10 crore
• Supervising a Team of five BSMs for sourcing of Prime LAP through DSA model
• Ensuring to provide faster TAT for disbursal of LAP cases so as to be ahead of competition
• Ensuring that payout for the DSA to be received timely

1. Supervised the entire North region branches (12) for Sales & Collections through a TEAM of 75 staff including 12 BMs

2. Was Responsible for expansion of Branches by conducting thorough research for business potential.

3. Catered to financing Self-employed Non-professionals through Unsecured Business loan in the range of Rs 1.5 lacs to Rs 3 lacs & Rs 5 lacs to Rs 20 lacs as LAP

4. Identified avenues for business sourcing basis cold call model through team of BMs, Relationship Managers with proper geographical alignment & local DSA’s

5. Ensured TEAM to be always highly motivated for higher productivity

6. Worked on formulating various policies in close coordination with the Directors as per company’s requirement.

• Supervised a Team of ten Relationship Managers at Gurugram branch at Zonal Office & managing portfolio size of Rs. 65 crore
• Experience in handling LAP ticket size ranging from Rs 20 Lakhs to Rs 3 cr
• Responsible of setting up of Branch office at Meerut single handedly
• Supervised clusters of Haryana , UP - West for School Finance vertical both Secured and Unsecured Loans for Varthana Finance Pvt Ltd
• Identified avenues for sourcing basis cold call model through team of Relationship Managers with proper geographical alignment & local DSA’s
• Thorough checking of cases sourced by the team to fit as per policy
• Ensured TEAM to be always highly motivated for higher productivity
• High coordination amongst Client, RMs, Credit and Operations staff for timely decision making on the cases
• Strict grievance redressal management wrt escalations on client complaints
• 10. Coordinating with Product Team for regular contests along with timely release of rewards for the team

• Generation of business through DSA channel for LAP Business ticket size ranging from Rs 25 Lakhs to Rs 2 cr
• Constant motivation of DSA Channels through various contests / Domestic and Foreign Trips along with timely payment to the DSAs.
• Regular and consistent meetings with the DSA channel for sourcing of business and providing regular feedback on the case status to the same.
• Maintaining co-ordination among the credit, technical and legal verticals

1. Supervised a Team of Deputy Managers / Relationship Managers for sourcing of Home Loan cases through cold call model

2. Tracked leads of each staff through E-DSR / SalesTrak application and regular feedback of leads to the staff

3. Monitored files sourced and ensured them to be complete in all aspects before handing over to Operations Team

4. Ensured timely PDs by Credit Team for cases logged in to the system along with co-ordinating with Legal and Technical vendors for Title search and Valuation reports

5. Maintained a strong co-ordination between CREDIT and OPERATIONS team for speedy decision on the cases along with the staff and clients for speedy disbursals

1. Supervised a Team of Deputy Managers / Relationship Managers for sourcing of Home Loan cases through cold call model

2. Tracked leads of each staff through E-DSR / Sales Trek application and regular feedback of leads to the staff

3. Monitored files sourced and ensured them to be complete in all aspects before handing over to Operations Team

4. Ensured timely PDs by Credit Team for cases logged in to the system along with coordinating with Legal and Technical vendors for Title search and Valuation reports

1. Supervised HBL resource for sourcing Home Loan cases through HDFC Bank Branch Channel

2. Handled LAP cases with ticket size ranging from Rs 25 Lakhs to Rs 2.50 crore for parts of UP (East) Region

3. Monitored files sourced and ensured them to be complete in all aspects before handing over to Operations Team

4. Ensured timely PDs by Credit Team for cases logged in to the system along with co-ordinating with Legal and Technical vendors for Title search and Valuation reports

5. Regular feedback discussion on the performance of each staff , trainings on the product policy along with discussion on the problems faced by the staff if any with regards to sourcing techniques

6. Maintained a strong co-ordination between CREDIT and OPERATIONS team for speedy decision on the cases along with the staff and clients for speedy disbursals of the cases

Ensured attrition rate in control

1. Personal Loans Sales was a branch sourcing model and led a team of around 15 members (I-sol executives) in every branch & supervised 7 to 8 Bank Branches in the North Zone for Personal Loan Sales

2. Administered the entire portfolio of Retail Assets encompassing Personal Loan

3. Conceptualized sales promotion activities like Canopies, Standees, Danglers, etc.

4. Ensured regular visits at branches for proper updating Personal Loans Administered the entire portfolio of Retail Assets encompassing Personal Loan

5. Motivated the branch staff by organizing contests at Branch Level and rewarding the Best Branch by inviting the Business Head to that qualifying branch

6. Acted responsibly for tracking daily leads, monitoring & providing regular feedback to the customer about their case and ensuring speedy disbursement of loans