
Experienced in Operations with over 10 years of experience. Excellent reputation for resolving problems and improving customer satisfaction.
Looking for a domain change & eager to contribute to team success through hard work and excellent organizational skills
Serving as an engineering operations analyst in the QSWAT
Operations team, I provide assistance for PCM and CI tools,
including the package warehouse.
Received 50+ recognitions and ThankQ cards from various
users across the globe.
Managed multiple projects simultaneously, delivering results
within tight deadlines while maintaining high-quality
standards.
As a member of the PCM operations team, I managed
various support tickets, including those for components,
images, products, and SPF bring-ups.
I took care of composition updates for components, images,
and products. Corrected Linux manifests with the history
format feature.
As part of the package warehouse operations team, I
handled PW bring-ups. Triaging the PW tickets: debugging
PW build failure issues, and unblocking the tech teams.
Responded to blade space alerts and workspace issues.
Managed server migration to the latest Ubuntu OS, and
performed basic debugging of build failures.