Summary
Overview
Work History
Education
Skills
Accomplishments
Interests
Timeline
CustomerServiceRepresentative
Sandhya Jogi Gopi

Sandhya Jogi Gopi

Senior Analyst
Erode,TN

Summary

Senior Analyst with strength in data analysis, process improvement, and cross-functional problem solving. Analyzes complex datasets, reviews operational metrics, and presents findings clearly to support decisions and workflow changes. Brings mortgage process knowledge from reviewing fees, borrower details, and release documentation with accuracy.

Overview

3
3
Languages
4
4
years of professional experience

Work History

Senior Analyst

Moder archwell company
06.2025 - Current
  • Analyzed complex datasets to identify trends and support decision-making processes.
  • Monitored operations and analyzed records and metrics to evaluate company performance.
  • Collaborated with cross-functional teams to enhance processes and standardize best practices.
  • Presented analysis results in meetings, facilitating understanding and actionable insights. Maintained updated knowledge base on industry trends and best practices.
  • Review the document and enter the details about fees and borrower names as per the project guideline and release the ICD to the client.

Senior Process Executive - US Mortgage

Infosys BPM Limited
09.2022 - 06.2025
  • Conducted pre-purchase reviews to ensure loans met underwriting and compliance standards, contributing to increased approval rates.
  • Applied 4C's (Credit, Capacity, Collateral, Capital) to evaluate borrower eligibility and minimize risks.
  • Accurately calculated LTV and CLTV ratios, improving loan approval decisions.
  • Streamlined workflow processes, resulting in faster loan processing times.
  • Provided floor support and managed workflow, achieving a 15% reduction in turnaround time for loan processing.
  • Reduced documentation discrepancies, improving quality control and minimizing potential delays.
  • Streamlined workflow processes to accelerate loan processing times, enhancing overall operational efficiency.
  • September 2022 - June 2025

Education

Bachelor of Science - Computer Technology

Vellalar College For Women
Erode, India
01-2022

12th Std - undefined

Al-Ameen Matric Hr Sec School
Erode, India
01-2019

SSLC - undefined

Al-Ameen Matric Hr Sec School
Erode, India
01-2017

Skills

Pre-purchase review

Loan processing

Loan origination

Mortgage documentation

Underwriting guidelines

Compliance checks

Data analysis

Mortgage quality control

Borrower eligibility review

Loan ratio analysis

Accomplishments

  • Earned multiple appreciations from onshore mortgage teams for compliance and accuracy.
  • Reduced documentation discrepancies, enhancing quality control.
  • Improved workflow efficiency, leading to faster loan processing.

Interests

Travel, Photography

Timeline

Senior Analyst

Moder archwell company
06.2025 - Current

Senior Process Executive - US Mortgage

Infosys BPM Limited
09.2022 - 06.2025

SSLC - undefined

Al-Ameen Matric Hr Sec School

12th Std - undefined

Al-Ameen Matric Hr Sec School

Bachelor of Science - Computer Technology

Vellalar College For Women
Sandhya Jogi GopiSenior Analyst