Summary
Overview
Work History
Education
Skills
Websites
Certification
Timeline
Generic

Sandip Samag

Pune

Summary

Dedicated and detail-oriented Technical Writer with 5 years (total IT experience of 16 years) of experience translating complex technical concepts into clear, user-friendly documentation. Adept at collaborating with cross-functional teams. I excel at distilling intricate information into concise, accessible content. Possess strong research skills. An aptitude for understanding diverse technologies and a commitment to maintaining accuracy and clarity throughout the documentation process. Proven ability to meet tight deadlines and manage multiple projects simultaneously. Seeking to leverage my expertise to contribute to a dynamic team and enhance the user experience through effective communication.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Freelance Technical Writer

Freelancer
04.2023 - Current
  • Enhanced user experience by simplifying complex technical concepts into easy-to-understand documentation.
  • Created detailed and user-friendly API documentation, including guides, reference materials, and code samples.
  • Developed detailed technical documents and user guides for technical products.
  • Developed online tutorials and web-based training materials for software products.
  • Coordinated with subject matter experts to ensure the accuracy of technical content in documentation projects.

Senior Technical Writer

IBM India Pvt Ltd
04.2020 - 03.2023
  • Collaborated with development teams to gather technical information and specifications related to APIs.
  • Created and maintained detailed and user-friendly API documentation, including guides, reference materials, and code samples.
  • Ensured documentation adheres to industry standards, best practices, and company guidelines.
  • Worked closely with cross-functional teams, including developers, product managers, and QA, to understand and document API functionalities.
  • Kept documentation up-to-date with any changes in API features, endpoints, and functionality.
  • Developed detailed technical documents and user guides for technical products.
  • Conducted regular reviews of existing documentation to ensure accuracy and relevance.
  • Carefully documented technical workflows in a private wiki for the education of newly hired employees.
  • Mentored junior technical writers, providing guidance on best practices and fostering professional development within the team.

Technical Writer

Tata Consultancy Services
12.2015 - 04.2020
    • Enhanced user experience by simplifying complex technical concepts into easy-to-understand documentation.
    • Worked with the UI team to improve the user experience.
    • Refined content and create visuals and diagrams for technical support content.
    • Implemented feedback from end-users to continuously improve the quality and effectiveness of documentation materials.
    • Participated in usability testing to understand user pain points, then addressed these issues through improved documentation and tutorial content.

Technical Lead

Cognizant Technology Solutions
01.2010 - 11.2015
    • Improved software development processes by introducing Agile methodologies and promoting cross-functional collaboration.
    • Enhanced system performance with thorough code reviews, debugging, and optimization techniques.
    • Led a team of developers to successfully deliver high-quality software projects on time and within budget constraints.
    • Implemented continuous integration and deployment strategies for faster release cycles and improved application reliability.
    • Service-level component development using REST and Java.

Software Developer

Syntel Ltd
04.2006 - 12.2009
    • Improved software efficiency by troubleshooting and resolving coding issues.
    • Enhanced user experience through designing and implementing user-friendly interfaces.
    • Developed customized software solutions for diverse clients, resulting in increased satisfaction and repeat business.
    • Collaborated with cross-functional teams to deliver high-quality products on tight deadlines.
    • .Streamlined workflows by creating reusable code libraries for common functions and features across multiple projects.

Education

Bachelor of Engineering - Information Technology

Government Engineering College
Aurangabad
06.2005

Skills

    • REST API,OpenAPI/Swagger, Postman
    • API Documentation,Release Notes,Tutorial,User Guide ,UI/UX Writing
    • DITA and XML Authoring
    • SCRUM Framework
    • Document Authoring Tools such as Microsoft Word,Markdown Language,Google Docs,MadCap Flare, Adobe Robohelp,Atlassian Confluence
    • Subject Matter Expertise,Requirement Gathering
      • Version control - GitHub,Svn
      • Workflow and Infographics - Microsoft Visio,Canva
      • HTML,CSS ,Angular,Java,Spring Boot,Microservices,Sql,Aws cloud,Generative AI using ChatGPT
      • Continuous Integration and Continuous Deployment using Maven,Jenkins
      • Quality Assurance,Subject Matter Expertise
      • Project Management - Atlassian Jira,Microsoft Power Point,Microsoft Excel

Certification

Awards

  • Recipient of the STAR Award (2010).
  • Recipient of the DREAM TEAM Award (2012).
  • Recipient of the GUIDING STAR Award (2012).

Professional Certifications

  • Certified Scrum Master, Scrum Alliance
  • Sun Certified Java Programmer, Sun Microsystem
  • Sun Certified Web Component Developer, Sun Microsystem
  • INS 21 Property and Liability Insurance Principles, Associate in General Insurance (AINS)

Timeline

Freelance Technical Writer

Freelancer
04.2023 - Current

Senior Technical Writer

IBM India Pvt Ltd
04.2020 - 03.2023

Technical Writer

Tata Consultancy Services
12.2015 - 04.2020

Technical Lead

Cognizant Technology Solutions
01.2010 - 11.2015

Software Developer

Syntel Ltd
04.2006 - 12.2009

Bachelor of Engineering - Information Technology

Government Engineering College

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Sandip Samag