Sandip Samag
Pune
Summary
Dedicated and detail-oriented Technical Writer with 5 years (total IT experience of 16 years) of experience translating complex technical concepts into clear, user-friendly documentation. Adept at collaborating with cross-functional teams. I excel at distilling intricate information into concise, accessible content. Possess strong research skills. An aptitude for understanding diverse technologies and a commitment to maintaining accuracy and clarity throughout the documentation process. Proven ability to meet tight deadlines and manage multiple projects simultaneously. Seeking to leverage my expertise to contribute to a dynamic team and enhance the user experience through effective communication.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Freelance Technical Writer
Freelancer
2023.04 - Current
- Enhanced user experience by simplifying complex technical concepts into easy-to-understand documentation.
- Created detailed and user-friendly API documentation, including guides, reference materials, and code samples.
- Developed detailed technical documents and user guides for technical products.
- Developed online tutorials and web-based training materials for software products.
- Coordinated with subject matter experts to ensure the accuracy of technical content in documentation projects.
Senior Technical Writer
IBM India Pvt Ltd
2020.04 - 2023.03
- Collaborated with development teams to gather technical information and specifications related to APIs.
- Created and maintained detailed and user-friendly API documentation, including guides, reference materials, and code samples.
- Ensured documentation adheres to industry standards, best practices, and company guidelines.
- Worked closely with cross-functional teams, including developers, product managers, and QA, to understand and document API functionalities.
- Kept documentation up-to-date with any changes in API features, endpoints, and functionality.
- Developed detailed technical documents and user guides for technical products.
- Conducted regular reviews of existing documentation to ensure accuracy and relevance.
- Carefully documented technical workflows in a private wiki for the education of newly hired employees.
- Mentored junior technical writers, providing guidance on best practices and fostering professional development within the team.
Technical Writer
Tata Consultancy Services
2015.12 - 2020.04
- Enhanced user experience by simplifying complex technical concepts into easy-to-understand documentation.
- Worked with the UI team to improve the user experience.
- Refined content and create visuals and diagrams for technical support content.
- Implemented feedback from end-users to continuously improve the quality and effectiveness of documentation materials.
- Participated in usability testing to understand user pain points, then addressed these issues through improved documentation and tutorial content.
Technical Lead
Cognizant Technology Solutions
2010.01 - 2015.11
- Improved software development processes by introducing Agile methodologies and promoting cross-functional collaboration.
- Enhanced system performance with thorough code reviews, debugging, and optimization techniques.
- Led a team of developers to successfully deliver high-quality software projects on time and within budget constraints.
- Implemented continuous integration and deployment strategies for faster release cycles and improved application reliability.
- Service-level component development using REST and Java.
Software Developer
Syntel Ltd
2006.04 - 2009.12
- Improved software efficiency by troubleshooting and resolving coding issues.
- Enhanced user experience through designing and implementing user-friendly interfaces.
- Developed customized software solutions for diverse clients, resulting in increased satisfaction and repeat business.
- Collaborated with cross-functional teams to deliver high-quality products on tight deadlines.
- .Streamlined workflows by creating reusable code libraries for common functions and features across multiple projects.
Education
Bachelor of Engineering - Information Technology
Government Engineering College
Aurangabad06.2005
Skills
- REST API,OpenAPI/Swagger, Postman
- API Documentation,Release Notes,Tutorial,User Guide ,UI/UX Writing
- DITA and XML Authoring
- SCRUM Framework
- Document Authoring Tools such as Microsoft Word,Markdown Language,Google Docs,MadCap Flare, Adobe Robohelp,Atlassian Confluence
- Subject Matter Expertise,Requirement Gathering
- Version control - GitHub,Svn
- Workflow and Infographics - Microsoft Visio,Canva
- HTML,CSS ,Angular,Java,Spring Boot,Microservices,Sql,Aws cloud,Generative AI using ChatGPT
- Continuous Integration and Continuous Deployment using Maven,Jenkins.
- Quality Assurance,Subject Matter Expertise
- Project Management - Atlassian Jira,Microsoft Power Point,Microsoft Excel
Certification
Awards
- Recipient of the STAR Award (2010).
- Recipient of the DREAM TEAM Award (2012).
- Recipient of the GUIDING STAR Award (2012).
Professional Certifications
- Certified Scrum Master, Scrum Alliance
- Sun Certified Java Programmer, Sun Microsystem
- Sun Certified Web Component Developer, Sun Microsystem
- INS 21 Property and Liability Insurance Principles, Associate in General Insurance (AINS)
Timeline
Freelance Technical Writer
Freelancer
2023.04 - Current
Senior Technical Writer
IBM India Pvt Ltd
2020.04 - 2023.03
Technical Writer
Tata Consultancy Services
2015.12 - 2020.04
Technical Lead
Cognizant Technology Solutions
2010.01 - 2015.11
Software Developer
Syntel Ltd
2006.04 - 2009.12
Bachelor of Engineering - Information Technology
Government Engineering College
Awards
- Recipient of the STAR Award (2010).
- Recipient of the DREAM TEAM Award (2012).
- Recipient of the GUIDING STAR Award (2012).
Professional Certifications
- Certified Scrum Master, Scrum Alliance
- Sun Certified Java Programmer, Sun Microsystem
- Sun Certified Web Component Developer, Sun Microsystem
- INS 21 Property and Liability Insurance Principles, Associate in General Insurance (AINS)
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