Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sanjana Malusare

Team Lead In Payment Invetigation
Mumbai

Summary

Over 7+ years of experience in the financial services industry, specializing in payment investigations and wire payments. Demonstrated expertise across a broad range of payables and receivables functions, including payment settlements and investigations, custodian charges monitoring and reporting, provision creation and reporting, and Nostro account reconciliation. Proven ability to ensure accuracy, compliance, and efficiency in all aspects of transaction processing and operational reporting..

Overview

11
11
years of professional experience

Work History

Team Leader

Hexaware Technologies Ltd
07.2022 - Current

· Return of funds

· Scrutinizing various SWIFT inquiries at EURO Investigation Department.

· Research and Resolve Unapplied payments to clear unreconciled transactions

· Respond to escalated inquiries from internal and external contacts

· Experience with reporting including; trend analysis

· Oversees the daily management and operations of the Cash Management team.

· Trains, educates and guides the professional development of new and existing staff. Ensures staff is informed and properly oriented on policies and procedures

· Identifies critical issues and ensures they are addressed in a timely manner. Handles issues and problems escalated by team or other Managers. Escalates and reports issues to Management as appropriate.

· Effectively handing both remitter and beneficiary side SWIFT inquiries such as Recall of Funds, Beneficiary Claims Non-receipt of funds (BCNR), Payment Amendment, Unable to apply funds (UTA), Return of funds (ROF) and OFAC.

· Group mail box managementSet performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.

. Developed team members' skills through targeted coaching sessions, resulting in improved individual performance.

Associate in Capital Markets Operations

Credit Agricole Corporate & Investment Bank
04.2019 - 07.2022

Monthly provision analysis

· Daily Payment processing including – charges review, approvals, payment drafting, validation and release

· Daily reporting within provided deadlines to management and stakeholders

· Daily Risk reporting of unmatched transactions, issues with new listed securities, SSI issues etc.

· Daily Nostro reconciliation and suspense clearing

· Daily query management of stakeholders

· Quarterly CIB entity level reconciliations of payables and receivables

· Daily work allocation to team

· Conducting training for new joiners and within the team

· Preparing and amending SOP

· Escalation and follow up management within teams, stakeholders and counterparty.

Associate Analyst in Capital Markets Operations

WIPRO BPS
10.2018 - 03.2019

· Worked in Invest banking project for client Credit Agricole

Internship

Milind Modak & Company
08.2015 - 08.2015

· Accounting and Tax computation and filling for Companies and individual

· Preparing and finalizing financial statements

· Budget forecasting and Tax planning

· TDS computation and return filling

· Tax audit under Income tax act, 1961 and Companies Audit under Companies Act 2013

· Bank audit of Scheduled and commercial bank

Education

Post Graduate Diploma in Finance - Finance

Prin. L. N. Welingkar Institute of Management Development &
Mumbai, India
04.2001 -

Masters in Commerce - Cost And Works Accounting

Savitribai Phule Pune University
Pune
04.2001 -

Bachelor in Commerce - Cost And Work Accounting

Gosavi College of Commerce / Pune University
04.2001 -

Skills

Payment investigation

Reporting

Accounting

Ms office

Reconciliation

Team management

Timeline

Team Leader

Hexaware Technologies Ltd
07.2022 - Current

Associate in Capital Markets Operations

Credit Agricole Corporate & Investment Bank
04.2019 - 07.2022

Associate Analyst in Capital Markets Operations

WIPRO BPS
10.2018 - 03.2019

Internship

Milind Modak & Company
08.2015 - 08.2015

Post Graduate Diploma in Finance - Finance

Prin. L. N. Welingkar Institute of Management Development &
04.2001 -

Masters in Commerce - Cost And Works Accounting

Savitribai Phule Pune University
04.2001 -

Bachelor in Commerce - Cost And Work Accounting

Gosavi College of Commerce / Pune University
04.2001 -
Sanjana MalusareTeam Lead In Payment Invetigation