Sanjay Gowda
Mandya
Summary
Dynamic operations leader with a proven track record at Amazon, excelling in last mile operations and team building. Expert in fleet management and inventory control, driving efficiency and enhancing customer satisfaction. Recognized for achieving aggressive targets and fostering a collaborative work environment, ensuring optimal performance and operational excellence.
Overview
7
7
years of professional experience
Work History
Team Lead - Operations
ElasticRun
Mysore
08.2025 - Current
- Store In-Charge for the Bigbasket Project, BB Now.
- Achieving on-time delivery and fill rate with good efficiency.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Fulfilling Customer orders by Delivering on time.
- Control in-store metrics to achieve fill rate and shrinkage.
- Recruiting the whole team and managing financial expenses across the business.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Set aggressive targets for employees to drive company success and strengthen motivation.
- Assisted in recruitment to build team of top performers.
- Defined clear targets and objectives and communicated to other team members.
- Managed risks and mitigated potential issues through proactive planning, monitoring, and timely decisionmaking.
- Managed senior-level personnel working in operations.
Assistant Store Manager
Blinkit
Bengaluru
06.2024 - Current
- Managing Express store operations
- Managing 21+ In-Store Manpower
- Managing 1500+ orders a day
- On Time Closing GRN and Dumping
- Maintaining Hygiene and Discipline in store
- Maintaining FIFO, Inventory and Riders
- Real Time RCA and Deliveries Monitoring
Assistant Store Manager
Bigbasket IRCPL
Bengaluru
12.2023 - Current
- Managing BB Daily operations for BigBasket
- Managing 2500+ customer orders on daily basis
- Managing 5 stores with on time supply of products
- Managing 5 hub in-charges along with 40+ Manpower
- Successfully managing all deliveries within short period of time from 4AM – 7AM.
- Managed daily store operations to ensure optimal Customer service and employee productivity.
- Worked closely with personnel, customers, and contractors to resolve problems.
- Supervised daily operations to ensure adherence to safety protocols and regulatory compliance.
Team Leader
Amazon
Mandya
09.2024 - 07.2025
- Managed senior-level personnel working in Operations
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Enhanced overall team performance by providing regular coaching, feedback, and skill development opportunities.
- Defined clear targets and objectives and communicated to other team members.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Assisted in recruitment to build team of top performers.
Hub In-charge
Reliance Retail
Mandya
05.2021 - 07.2023
- Managing the B2B Supplies of Jio mart orders from warehouse
- Handling supplies to wholesale and retail stores in and around deliveries through Jio Mart
- Managing the fleet of 11 Delivery boys and 11 207 category vehicles
- Managing the Inbound and Outbound operations
- Managing Transport Operations.
- Increased customer satisfaction with timely deliveries by optimizing routing and scheduling.
Team Leader
Amazon.in
Mandya
11.2018 - 04.2021
- Leading the team of 25+ Delivery partners
- Responsible of more than 1000 orders per day
- Managed inbound, outbound, transport operations.
Education
BBA - Logistics And Supply Chain Management
KSOU
Mandya10-2026
Diploma - Automobile Engineering
Ashoka Polytechnic
Bengaluru, 1501.2020
Skills
- Last Mile Operations
- Quick Commerce
- E - Commerce
- B2B & B2C
- Problem-solving
- Fleet Management
- DA Handling
- Inventory control
- Loss prevention
- Shift scheduling
- Time management
- Team building and leadership
- Multitasking
- Vendor Management
- Inbound Operations
- Outbound Operations
- Manpower Handling
- Transport Management
- Supply Chain Management
- Business Development
Languages
- Kannada
- English
- Hindi
Timeline
Team Lead - Operations
ElasticRun
08.2025 - Current
Team Leader
Amazon
09.2024 - 07.2025
Assistant Store Manager
Blinkit
06.2024 - Current
Assistant Store Manager
Bigbasket IRCPL
12.2023 - Current
Hub In-charge
Reliance Retail
05.2021 - 07.2023
Team Leader
Amazon.in
11.2018 - 04.2021
BBA - Logistics And Supply Chain Management
KSOU
Diploma - Automobile Engineering
Ashoka Polytechnic