Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Timeline
Generic

Sanjeev Kumar Kohli

Thane, Mumbai

Summary

Versatile enterprise leader with experience in Shipping, Supply chain management, offshoring, Customer service, Product management and working with start up while problem solving for organization. Proven track record of process/business transformation while adapting new technology, developing products, pricing strategy, and service standards. Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles, learn quickly and making positive changes to drive business success. Focused on using personal development, continuous learning and coaching techniques to maximize employee engagement and performance. Experience include solution to Business development, P&L management, Product management, and large multicultural team management. Recognized for excellent problem solving, communication & thought leadership.

Overview

26
26
years of professional experience
1
1
Certification

Work History

Head LTA Processes, Site Office and GSC Mumbai

Maersk
THANE
04.2023 - Current
  • Collaborated with diverse stakeholders while, heading lead to agreement processes for Europe of IMEA for Ocean and SCM, drove transformation to create reliable and adept sales process.
  • Networked extensively across teams and led tech transformation agenda for various processes
  • Demonstrated Resilience in SCM processes improvement for invoice timeliness, and cashflow
  • Displayed cost leadership and influence to large teams including different cultures thru site/SOM leadership
  • Promoted customer centric and business savvy dispute processes including setting up L&S dispute
  • Led growth thru upselling various products adjoining ocean during tender season
  • Demonstrated servant leadership by achieving top notch engagement in direct teams, 93 percentile

Director, Commercial, Sales, Site Leader

Maersk
New Mumbai
07.2019 - 03.2023
  • Led Ocean and SCM Global tender for negotiation, optimized rate structure, contracting, and drove growth by upselling of L&S products 200 Mn+ GP
  • Motivated team to respond with agility during normalized market conditions affecting tenders
  • Created specialized team in GSC of supply chain consultants, Analyzed pain points of customers supply chain and proposed solutions to help reduce cost, improve market lead time, 500 Mn GP contribution
  • Strategize the setup of SCM TCM team, from ideation to execution, contributed to platform development for RFI, RFQ, contracting and post sales handover
  • Hired and established diversity Bunker consultants in ocean contracts to ensure IMO 2020 recovery, Improved sensitivity to 95%
  • Improved customer experience by bettering IQ to 98% and reduced dispute by 35%, improved cash flow by 7Mn
  • Demonstrated cost leadership by plugging revenue leakage worth 100Mn+ and reduced volume incentive payout by 67.5 Mn
  • Grabbed opportunity to work as Entrepreneur in Residence for warehouse VR use case with start up La Vela thru Maersk Accelerator – OceanPro

Global Process Lead/Product Mgr Dangerous Cargo

Maersk
Pune
11.2015 - 06.2019
  • Identified product gaps and generated innovative ideas to transform Dangerous cargo process, expand market share(30%), improve customer experience(NPS negative to +24) and drive growth(Sealand and Safmarine brands doubled)
  • Implemented various technology advancements to improve customer experience and internal processes such as Hazcheck, EDI with partners/customers, RPA, E-com enhancements, Prefilled DGD etc
  • Led change management, collaborated with stakeholders to setup new process & metrics around it, DG booking confirmation came down from 119 hrs to 8 hrs, 94% bookings confirmed in 4 hrs
  • Developed fraud analytics capability to catch undeclared/mis-declared cargo and improve safety/revenue for organisation
  • DG SeaLand team won “Se Prude Award”
  • Smooth integration of HSU for DG in spite of technological challenges and varying processes
  • Worked as Entrepreneur in Residence with start ups to find value for organization thru Maersk Accelerator – OceanPro
  • Established DG from scratch in Chengdu and Chennai; adapted integrated way of working, challenged existing rules, took bold policy decisions, and drove customer focus mindset
  • Developed innovative solutions to keep USD700Mn/annum DG business safe and moving during Cyber-Attack at Maersk

AVP, Service Delivery Lead, Supply Chain Leader

Genpact
Hyderabad, Gurgaon
05.2008 - 11.2015
  • Developed Business by leading a Healthcare major deal worth $37M - RFP, site visit, due diligence, solution design, negotiation and migrating processes, setting metrics
  • Delivered Gain share project of $2 Mn(missed billing) and product recall project of $ 200K thru outcome pricing
  • Improved operating profit of healthcare account in After Market services/supply chain processes by $2 M by driving consolidation, resource utilization, improved pricing model, and adopting RPA.
  • Led Service delivery and transformation of two Healthcare major processes of 250 across sites in Supply chain, Order management, Database, After market, warehouse management, customer services and contact center
  • Achieved 85%+ NPS from customers
  • Led Back order, cycle time, DOA reduction of medical equipment parts fulfillment, reduced field inventory by 80%
  • led stuck billing project with business impact of $655K and EBIT impact of $66K, leading to Green Belt certification

Chief Officer, Second Officer, Third Officer

Seaarland Management Services
Venice
02.2000 - 03.2007
  • Delivered logistics solution for shippers and charterers; optimized stowage /transhipment plans (increased capacity by 5%);
  • Planned handling, transportation of cargo worth $ 80M, maintaining key stability parameters of ship, saved $2Mn by fast turnaround of vessel, reduced operating expenses
  • Implemented ISO 9000 (ISM code), and ISPS Code, cleared quality and safety audits by Maersk, Shell, BP, Chevron, USCG, and ABS, Led the crisis management team and formal safety assessment, conducted behavioural audit on board
  • Collaborated with regulatory agencies and port authorities across globe, Led team of 25 multinationals to ensure seamless transportation/transfer of cargo in a 24x7 schedule
  • Involved in Highly complex Erica ship oil extraction from sea bed thru Dynamic positioning vessel and Tripod Catenary Mooring System
  • Planned sourcing of inventory, consumables; planning of dry dock and waste management plan, reduced inventory cost by 25% through efficient inventory management
  • Led voyage planning and navigation of ship; got several port maneuver opportunities by Masters due to confidence I could build in them.

Third Officer/Trainee Navigating Officer

Mitsui OSK Manning Services
Tokyo
11.1997 - 01.2000
  • Managed ship’s communication & accounts, in/out bound documentation leading to hassle free clearance of ship from ports; Management of navigation, weather prediction, Responsible for maintaining safety equipment of vessel.

Education

MBA - Operations & Technology, Strategy & OB/HR

Great Lakes Institute of Management
Chennai, India
04.2008

Masters - Foreign Going Vessel

Mercantile Marine Department, DG Shipping
Mumbai, India
05.2005

Bachelor of Science - Nautical Sciences

T. S. Chanakya, University of Mumbai
New Mumbai
06.1997

Skills

  • Problem-Solving
  • Organizational Development
  • Strategic Planning/thought leadership
  • Large multicultural team management
  • Continuous learner
  • Contract and Vendor Management
  • Understanding of various industries/processes
  • Networking
  • Transformation/continuous improvement
  • Lean/six sigma
  • Product management
  • Supply chain management

Certification

  • Certified supply chain professional - 2022
  • Sustainable Logistics Roadmap training from Smart Freight Centre - 2022
  • Certified scrum product owner- 2018
  • Green belt certified - 2010
  • Master's License - 2005

Accomplishments

  • Received multiple Impact awards in Dangerous cargo process: Customer centricity, Innovation, Growth etc...in 2018
  • Received multiple management awards for leadership; Received Diamond award (Top 0.1%) from CEO in 2011 for leading Performance and growth;
  • Selected as part of Top 5% peer group under Leadership excellence acceleration program “LEAP” focused at grooming for senior leadership roles in 2011, Secured 2nd position overall in final assessment
  • Build leaders in all portfolio handled and have been recognized for reversing negative performance trend
  • Won first prize in business plan contest organized by Redington group, Chennai 2008, Performed a gap analysis of Quality Management Systems at Allsec Technologies and suggested areas for improvement – Received Excellent performance evaluation 2008
  • Received best vessel award in 1999 in Fukuyama Port by Japan port authorities
  • Scholarship for academic excellence (1994-97); Appointed cadet captain for overall leadership qualities, Cleared the final university exam with distinction

Timeline

Head LTA Processes, Site Office and GSC Mumbai

Maersk
04.2023 - Current

Director, Commercial, Sales, Site Leader

Maersk
07.2019 - 03.2023

Global Process Lead/Product Mgr Dangerous Cargo

Maersk
11.2015 - 06.2019

AVP, Service Delivery Lead, Supply Chain Leader

Genpact
05.2008 - 11.2015

Chief Officer, Second Officer, Third Officer

Seaarland Management Services
02.2000 - 03.2007

Third Officer/Trainee Navigating Officer

Mitsui OSK Manning Services
11.1997 - 01.2000

MBA - Operations & Technology, Strategy & OB/HR

Great Lakes Institute of Management

Masters - Foreign Going Vessel

Mercantile Marine Department, DG Shipping

Bachelor of Science - Nautical Sciences

T. S. Chanakya, University of Mumbai

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Sanjeev Kumar Kohli