Performance-driven Vice President with 25 years of experience aligning systems with business requirements, policies and regulatory requirements. Passionate about applying excellent organization and communication skills to manage and lead teams. Results-oriented individual well-versed in interfacing and consulting on business processes to drive results based on sound overall business judgment.
Global Support Head – CFCC Surveillance
Infra Storage cost of $84K / year saved due to careful due diligence done with business team on data retention.
Toil reduction of 46% achieved in software deployments based on multiple automation initiatives
Spearheaded Auto Healing / One Touch Disaster Recovery program which has increased stability by 32% to maintain 99.9 % availability.
Continuous Improvements has resulted in 100% adherence to Business SLA
Regularly cross train resources in multiple applications within portfolio to reduce Key Man Risk.
Coordinated the adoption of SRE model across portfolios.
Total automation of release deployment has increased efficiency by 42% and there by contributing to organization’s policy of resource efficiency.
Business KPI – One Stop Dashboard derived from multiple dashboards has increased business efficiency by 60% as team could validate alerts, thresholds, forecast trends, create ad-hoc reports in various formats.
Handled Escrow management with the vendor for the entire portfolio and worked on rate negotiations and ensure regular code updates and testing results are conducted.
Effective leader
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