Relationship Management Executive with 1.5+ years of experience at Policybazaar.com , skilled in client retention, customer engagement, policy servicing, and delivering exceptional customer experiences.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Executive-Relationship Management
Policybazaar.com
gurugram
01.2025 - Current
Identified customer needs promptly to enhance service delivery.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Assisted customers with requests and answered questions, contributing to overall satisfaction.
Delivered attentive service to customers in person and over the phone.
Education
Master of Business Administration - Human Resource, Business Analytics
Veer Madho Singh Bhandari Uttarakhand Technical University
Haldwani
01-2024
Graduation (B.A) -
M.B.P.G. College
Haldwani
01-2021
Intermediate (PCM) -
K.V.M Public School
Haldwani
01-2017
High School -
K.V.M Public School
Haldwani
01-2015
Skills
Customer relationship management
Problem resolution
Relationship management
Excel
Power Point
Computer Knowledge
Team work
Certification
1 Year Diploma in Computer Applications, Kurmanchal Institute, Haldwani
Activities Leadership Experience
Team member, Logistics team - Prabandhan 2023
Member, Logistics team in 'corporate Roadies' Event of Prabandhan, 2023
Member, Logistics team in 'Business Guru' Event of Prabandhan, 2023
Member, Logistics team in 'Just A Minute' Event of Prabandhan, 2023
Personal Qualities
Positive attitude to work and great ability to work result-oriented output
Excellent communication/interpersonal skills to interact with individuals at all levels
Personal Information
Hobbies
Reading
Travelling
Listening Music
Languages
Hindi
Advanced (C1)
C1
English
Advanced (C1)
C1
Timeline
Executive-Relationship Management
Policybazaar.com
01.2025 - Current
Master of Business Administration - Human Resource, Business Analytics
Veer Madho Singh Bhandari Uttarakhand Technical University
Customer Relationship management-Executive at ICICI Lombard General Insurance companyCustomer Relationship management-Executive at ICICI Lombard General Insurance company