SANOOP KRISHNAN C K

Heading Sales and Marketing across the region.
Building strategic partnerships with corporates on group insurances.
Driving all GI and LI products from the customer front. Driving the Virtual Customer Relationship Channel.
Strategic and business empanelment with general and life insurance companies, PSUs, and private companies.
Building and driving the POSP/agency channel across the region. P&L Management, heading overall business of the company.

Managed daily branch operations, ensuring efficient workflow and optimal performance.

Motivated staff to consistently meet sales and performance objectives.

Formulated growth strategies to boost business development and customer loyalty.

• Established robust customer relationships, addressing escalated concerns promptly.
• Maintained adherence to company policies and regulatory standards.

Set and monitored performance targets to stimulate business growth through KPI analysis.Analysed, and analyse market trends, sales data, and competitor activities to inform decision-making.

Crafted strategies to enhance market share while optimising operational processes.

• Directed multi-location operations to align strategic goals and enhance overall efficiency.

Built and sustained strong client relationships, enhancing overall satisfaction and loyalty.
Facilitated communication as primary point of contact for client inquiries.
Analyzed client needs to provide effective, tailored solutions.
Created strategies aimed at increasing client engagement and retention rates.
Evaluated account performance with consistent updates provided to clients.

Recruited and onboarded new agency partners, enhancing network expansion.
Maintained strong relationships with existing agencies to boost performance metrics.
Delivered training and support programs to elevate agency capabilities.
Tracked agency performance metrics for alignment with organizational objectives.
Analyzed market trends to uncover growth opportunities.

Welcome and assist customers to enhance their shopping experience. Identify customer needs and recommend suitable products, or services.

Informed customers about product features and promotions, processed transactions accurately, and maintained cleanliness and organisation of store and product displays.