Santhosh Chenthamarai
HNI Clients Relationship Manager
Tirupur
Summary
Accomplished and results-driven banking professional with 14 years of extensive experience in retail branch banking and 8 years of specialized expertise in managing High Net-Worth Individual (HNI) portfolios. Demonstrated ability to cultivate and maintain long-term client relationships, delivering customized financial solutions that address diverse needs. Proficient in leading teams, driving sales, and consistently exceeding targets in both retail and private banking sectors. Recognized for a strong track record of providing exceptional customer service, insightful financial advice, and effective portfolio management while ensuring compliance with regulatory standards.
Overview
14
14
years of professional experience
3
3
Languages
Work History
Imperia RM
HDFC Bank
02.2018 - Current
- Retail Banking Operations
- HNI Portfolio Management
- Wealth & Asset Management
- Client Relationship Management
- Financial Planning & Advisory
- Cross-selling Financial Products
- Risk Management & Compliance
- Sales & Revenue Growth
- Team Leadership & Staff Development
- Investment Strategy & Financial Analysis
Business Development Manager
Axis Bank
07.2013 - 02.2018
- CASA Acquisition & Growth : Source and open Current, Savings, and Salary accounts in the bank's designated market area to increase the liability book.
- Customer Engagement : Actively meet potential clients through field outreach, referrals, walk-ins, and corporate tie-ups to promote CASA products.
- Account Activation : Ensure accounts are activated and fully operational by completing necessary formalities like KYC, initial balance, and linking to digital channels.
- Cross-Selling Financial Products: Promote additional banking services deposits, loans, insurance, mutual funds) to deepen customer relationships and generate revenue.
- Achieve Targets : Meet daily, monthly, and quarterly sales goals for new account openings and product sales.
- Customer Relationship Management : Maintain strong relationships with acquired clients to improve retention and facilitate referrals.
- Compliance & Documentation : Ensure strict adherence to KYC, AML, and bank policies during onboarding and servicing of accounts.
Senior Sales Officer
HDFC Bank Ltd – Tirupur Indira Nagar Branch
12.2011 - 04.2013
- Conducted field sales activities and branch outreach to identify, meet, and convert prospective customers.
Education
B.Com -
Chikkanna Government Arts & Science College
Tirupur01.2009
Skills
HNI and Wealth Portfolio Management
Accomplishments
- Assistant Vice President with responsibility for managing a 240 Crore liability book
- Achieved fast-track promotion from Deputy Manager to Assistant Vice President within 7 years through consistent top-tier performance
- Secured 1st Rank in the Budding Branch Sales Manager category at Axis Bank
- Consistently delivered ₹1 Crore+ Life Insurance premium annually from 2018 to 2025
- MDRT qualifier , earning 4 international incentive trips : Dubai, Malaysia, South Korea, and Budapest (Europe)
- Maintained EC + KP performance ratings for 5 consecutive years , reflecting sustained excellence in growth and compliance
References
References: Available on request
CORE COMPETENCIES
- CASA Acquisition & Portfolio Management
- High-Value Customer Relationship Management & Reference
- Cross-Selling – Retail Assets, Insurance & Wealth Products
- Team Management & Training
- Customer Retention & Market Development
- Brand Building & Channel Development
Timeline
Imperia RM
HDFC Bank
02.2018 - Current
Business Development Manager
Axis Bank
07.2013 - 02.2018
Senior Sales Officer
HDFC Bank Ltd – Tirupur Indira Nagar Branch
12.2011 - 04.2013
B.Com -
Chikkanna Government Arts & Science College