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Hi, I’m
Santhosh Kumar S
Chittoor
Summary
Operations professional with 3.5 years of experience in process operations, client coordination, stakeholder communication, and quality-focused workflows. Skilled in coordinating across multiple teams, tracking requirements, maintaining documentation and reports, managing deadlines, and ensuring SLA and service-quality standards. Strong organizational, multitasking, and problem-solving abilities, with an interest in digital content and media operations.
Overview
5
Languages
3
years of professional experience
Work History
Cognizant Technology SolutionsBengaluru
Senior Process Executive
12.2021 - 02.2025
Job overview
- Streamlined data-intensive operational workflows, enhancing accuracy and validation while optimizing processes. Utilized analytical tools to identify inefficiencies and improve turnaround times, ensuring SLA compliance.
- Performed quality checks and validated documents and transaction data to ensure accuracy, completeness, and compliance with established standards.
- Identified suspicious patterns and anomalies in transactions, detecting potential fraudulent activity in accordance with security and compliance procedures.
Education
Vemu Institute of Technology Affiliated By JNTUAAndhra Pradesh,India
B.Tech from Electrical, Electronics And Communications Engineering
09-2021
Skills
- Quality assurance
- Operation efficiency
- Data analysis
- Problem solving
- Attention to detail
- Operations management
Languages
English
Intermediate (B1)
B1
Tamil
Intermediate (B1)
B1
Telugu
Intermediate (B1)
B1
Kannada
Beginner (A1)
A1
Malayalam
Beginner
A1
Timeline
Senior Process Executive
Cognizant Technology Solutions
12.2021 - 02.2025
Vemu Institute of Technology Affiliated By JNTUA
B.Tech from Electrical, Electronics And Communications Engineering