Vasanth Murugesan
Chennai
Summary
Innovative Senior Process Executive with 8 years of demonstrated expertise in healthcare vertical including medical coding, clinical research, and medical scribing. Inspiring leader with proven success at spreading value of top-notch business processes throughout an entire organization. Dedicated medical records professional with a proven track record of managing healthcare documentation efficiently and accurately. Proficient in organizing, analyzing, and maintaining medical records in compliance with regulatory standards. Skilled in electronic health record (EHR) systems and data management software.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Senior Process Executive
Cognizant Technological Solutions
Chennai
07.2023 - Current
- Followed clinicians throughout shift in high-volume, busy environments.
- Input details about patient histories, physical examinations, medications and other information into physical or electronic charts.
- Captured and transcribed medical record documentation with electronic medical record applications.
- Interpreted medical terminology and pharmacological information to translate information into coding system.
- Reconciled clinical notes, patient forms and health information for compliance with HIPAA rules.
- Prepared and sent patient documentation to physician for review and approval via authentication of detailed data entry and facility-specific procedures.
Lead Data Analyst
HCL Technologies
Chennai
03.2021 - 03.2023
- Analyzed customer complaints and service trends to identify and correct systematic issues for a medical device manufacturing client.
- Resolved customer complaints via phone and email.
- Responded to customer complaints with professionalism and offered suitable solutions or requested assistance of supervisor.
- Strengthened customer retention by timely registration of complaints.
- Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
- Conferred with customers by telephone or in person to provide information about products or services and take orders.
- Mentored junior team members and managed employee relationships.
- Created compelling visuals to accompany written content.
- Developed, revised and maintained technical documents including user guides, tutorials, installation instructions and process documents.
- Reviewed existing documentation for accuracy and completeness.
- Drafted diagrams, illustrations and flowcharts to make complex concepts easier to understand.
- Analyzed customer feedback to identify areas needing improvement in documentation.
- Maintained a library of existing documents for easy retrieval.
Clinical Research Coordinator
Apollo Research and Innovations
Chennai
11.2019 - 12.2020
- Collected, processed and delivered specimens from trial participants.
- Collaborated with sponsors and investigators to carry out efficient and fully compliant research trials.
- Assessed records of each patient, reviewed databases and checked referrals to locate potential research study participants.
- Organized, analyzed and modeled study data.
- Kept patient care protocols and clinical trial operations in compliance.
- Adhered to standards in areas involving data collection, research protocols and regulatory reporting.
- Monitored subject enrollment and tracked dropout details.
- Gathered and reviewed study data.
- Reviewed and monitored clinical trial sites to ensure compliance with Good Clinical Practices guidelines.
- Coordinated the submission of regulatory documents to IRBs and ECs and other relevant authorities.
- Prepared reports summarizing data findings and presented them to stakeholders.
- Analyzed large datasets from multiple sources to identify discrepancies or errors in the data.
- Provided technical support to staff regarding the use of data systems, databases, software applications and tools related to clinical data analysis.
- Performed detailed coding procedures on electronic health records as needed.
Senior Medical Coder
Episource India Private Ltd.
Chennai
06.2015 - 05.2019
- Verified and abstracted medical data from records to assign appropriate codes for hospital inpatient/outpatient records.
- Coded around 5k charts at a rate of 10-15 per hour while maintaining a 98% accuracy rate.
- Applied coding rules established by American Medical Association and Centers for Medicare and Medicaid Services for assignment of procedural codes.
- Read through patient health data, histories, physician diagnoses and treatments to gain understanding for coding purposes.
- Maintained updated knowledge of coding requirements, which included continuing education and certification renewal.
- Maintained current working knowledge of CPT and ICD-10 coding principles, government regulation, protocols and third-party billing requirements.
- Maintained high accuracy rate on daily production of completed reviews.
Education
Bachelor of Science - Biotechnology
Bharathidasan University
Tiruchirappalli03-2013
Skills
- Workflow Analysis
- Compliance
- Efficiency Improvement
- Data review
- Document Preparation
- Customer Service Management
- Data Analysis
- Quality Assurance
- MS Office suit(Power point, Excel, Word, Onenote, Onenote, Onedrive, Sharepoint)
Accomplishments
- Recipient of rating score of 4 on a scale of 5 and outstanding performer, one of the highest in the appraisal cycles throughout my previous organizations.
Languages
Tamil
First Language
English
Proficient (C2)
C2
Hindi
Proficient (C2)
C2
Certification
- Advanced Post Graduate Diploma in Clinical Research.
Timeline
Senior Process Executive
Cognizant Technological Solutions
07.2023 - Current
Lead Data Analyst
HCL Technologies
03.2021 - 03.2023
Clinical Research Coordinator
Apollo Research and Innovations
11.2019 - 12.2020
Senior Medical Coder
Episource India Private Ltd.
06.2015 - 05.2019
Bachelor of Science - Biotechnology
Bharathidasan University
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