Santosh Kumar
NEW DELHI
Summary
Results oriented with a proven track record of working collaboratively with team members to achieve goals. Experienced and self-motivated Manager bringing forth valuable industry experience and a passion for management. A strong leader with the ability to increase sales and develop strategies to retain customers. Experienced and self-motivated Sales Manager with six years of industry experience overseeing sales figures and new account developments.
Overview
13
13
years of professional experience
Work History
International Business Manager
Nationwide Immigration Service Pvt Ltd
NEW DELHI
02.2024 - Current
- Hired and motivated high-performing sales team.
- Developed and implemented sales strategies to target potential customers.
- Monitored customer satisfaction levels through surveys and feedback mechanisms.
- Created and distributed promotional materials to increase brand awareness.
- Conducted market research to understand customer needs and preferences.
- Collaborated with product development teams to create new products that meet customer demands.
- Managed a team of sales representatives by providing guidance, training, and support when needed.
- Maintained relationships with existing clients by ensuring their needs are met on time.
- Provided regular updates on progress of activities related to sales and marketing operations to senior management.
- Researched emerging technologies in the field of Sales and Marketing and made recommendations for implementation.
- Motivated and mentored employees to increase knowledge, skills and career potential within company.
Assistant Branch Manager
WWICS
Gurugram
01.2018 - 02.2024
- Improved team morale and motivation through positive reinforcement and team building activities, resulting in improved team performance
- Led a team-building exercise that increased team morale and resulted in a positive learning environment
- Trained and mentored sales representatives on effective sales techniques, resulting in an increase in sales closures by X%
- Led a team of sales representatives to exceed sales targets by X%, resulting in increased profits for the company
- Provided training to new employees on company policies and procedures.
- Organized special events such as seminars or workshops
- Conducted performance reviews, monitored employee goals, and provided feedback and coaching as necessary.
- Developed strategies for increasing customer satisfaction levels and improving service quality.
- Planned work schedules to maintain adequate staffing levels.
Store Manager
Reliance communication Ltd
Delhi
02.2015 - 01.2018
- Collaborated with other retail staff to ensure all customer needs were met in a timely manner
- Developed a retail display strategy that increased sales by X%
- Trained and managed a team of retail sales associates to achieve high customer service ratings and successfully meet sales targets
- Successfully managed a team of X employees in a fast-paced retail environment, resulting in a X% increase in customer satisfaction
- Developed a comprehensive retail marketing plan that increased sales by X%
- Researched and identified current trends in the retail industry to stay ahead of the competition
Financial Planning Manager
Hdfc Life Co Ltd
Delhi
05.2012 - 10.2014
- Led budgeting and forecasting exercises, resulting in improved financial planning and management
- Developed a financial forecasting model that accurately predicts future cash flow, resulting in improved operational planning
- Analyzed financial trends and prepared forecasts to inform strategic planning and decision-making
- Trained and mentored sales representatives on effective sales techniques, resulting in an increase in sales closures by X%
- Developed customized insurance plans that met customers' individual needs, resulting in a X% increase in sales
Education
MBA -
Infinity Institute Of Management Science & Technology
Delhi07.2014
Bachelors of commerce -
Eastern Insititute For Integrated Learning Management
01.2011
Skills
- Communication Skills
- Leadership and Teamwork
- Business Development
- Sales team training
- Marketing strategy
Languages
- English
- Hindi
Personal Information
- Title: Manager
- Nationality: Indian
Dateofbirth
06/08/90, Dhanbad
References
References available upon request.
Timeline
International Business Manager
Nationwide Immigration Service Pvt Ltd
02.2024 - Current
Assistant Branch Manager
WWICS
01.2018 - 02.2024
Store Manager
Reliance communication Ltd
02.2015 - 01.2018
Financial Planning Manager
Hdfc Life Co Ltd
05.2012 - 10.2014
MBA -
Infinity Institute Of Management Science & Technology
Bachelors of commerce -
Eastern Insititute For Integrated Learning Management
Similar Profiles
DR SANYA RAIDR SANYA RAI
VICE PRESIDENT at NATIONWIDE IMMIGRATION SERVICES PVT. LTD.VICE PRESIDENT at NATIONWIDE IMMIGRATION SERVICES PVT. LTD.
AMAN SAINIAMAN SAINI
Senior Immigration Manager at Nationwide Visas Immigration Services Pvt. Ltd.Senior Immigration Manager at Nationwide Visas Immigration Services Pvt. Ltd.
Benjamin MeakinBenjamin Meakin
First responder at Nationwide Ambulance ServiceFirst responder at Nationwide Ambulance Service