SANTOSH KUMAR
HAJIPUR
Summary
With a robust background in the hospitality industry, including a pivotal role at Hotel Binori, I excel in elevating dining experiences through expert menu planning and inventory management. My leadership at ITC Fortune Inn Haveli significantly enhanced staff training, achieving a 20% increase in customer satisfaction. Skilled in cost control and quality assurance, I deliver exceptional service and operational efficiency.
Overview
9
9
years of professional experience
Work History
Food & Beverage Executive
Hotel Binori
Ahmedabad
12.2022 - Current
Food & Beverage Captain
ITC Fortune Inn Haveli
Gandhinagar
01.2018 - 06.2018
Sr. Guest Service Associate
Foodlink Restaurant
Mumbai
02.2017 - 12.2017
Guest Service Associate
ITC Fortune Park Boulevard
New Delhi
12.2015 - 01.2017
Skills
- Inventory management
- Menu planning
- Staff training
- Cost control
- Quality assurance
- Customer service
Timeline
Food & Beverage Executive
Hotel Binori
12.2022 - Current
Food & Beverage Captain
ITC Fortune Inn Haveli
01.2018 - 06.2018
Sr. Guest Service Associate
Foodlink Restaurant
02.2017 - 12.2017
Guest Service Associate
ITC Fortune Park Boulevard
12.2015 - 01.2017
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