Summary

Overview

Work History

Education

Skills

Accomplishments

Timeline

Santosh Kumar

TA Account Manager/ TA Manager

Bangalore

Summary

Team Lead /Account Manager leading client delivery and recruiter performance across IT and non-IT staffing. Manages 8+ client accounts while coordinating 9+ recruiters , vendor coordination, and weekly metric reviews to keep hiring activity aligned with account needs. Drives sourcing for niche technical roles while maintaining submission quality, candidate pipelines, and background-check coordination.

Overview

years of professional experience

Work History

Team Lead /Account Manager

NatSoft Corporation

08.2022 - 04.2023

Serverd as Account manager and single point of contact between organization and client.
Formed initial contract with potential key clients
Built deep relationships with the clients to understand their specific needs
Cultivate collaborative working relationships and celebrate contributions of team members.
Directed team of leads and recruiters to maintain compliance with established metrics on a weekly and monthly schedule.

Lead Talent Acquisition (BFSI, Analytics & PES)

Wipro Technologies (Payroll - IDC Technologies)

06.2018 - 07.2022

Handled direct accounts including Microsoft, Apple, Google, and Cisco to maintain service excellence. Cultivated partnerships with FedEx, HP, Intel, and NVIDIA to drive strategic initiatives. Managed customer relations for Goldman Sachs, JPMorgan Chase, Walmart, and Nike to exceed expectations. Oversaw account management for eBay and Medtronic in healthcare to improve service outcomes.
significant background in US/UK and Europe IT recruiting as team lead.
Lead team of recruiters to achieve targeted metrics on a weekly and monthly basis.
end-to-end expertise in full lifecycle recruitment across UK & Europe.
Managed quality assurance of submissions through verification of local authenticity and domain compliance to gain competitive advantage for clients.
dashboard and report development for team on weekly and monthly basis.
Liaison between Vendors/Third Party and legal department of the company to get the agreement signed.
Responsible for Coaching, Mentoring and handling the overall training process.
Experience recruiting in the Analytics field including Big Data, Data Science, AI, Machine Learning, Scaled Analytics, Advanced Analytics, Insight Delivery and Data Engineering.
Engaged with lob heads, delivery managers, hiring managers, technical managers, and project managers to identify skill and role requirements while tackling staffing matters including recruitment, candidate selection, offer negotiations, and finalizing candidates.
Handing complete End to End recruiting process
strong individual contributor with niche skill set

Sr IT Recruiter / Global Recruiter

V2Soft

11.2015 - 06.2018

Collaborate with hiring managers to strategize recruitment planning meetings.
draft position specifications.
Spearhead development of recruiting and interviewing strategy for each open position.
Coordinates interviews for managerial roles
Conduct regular follow-up with managers to determine the effectiveness of recruiting plans and implementation.
establish effective collaborations with business leaders, hiring managers, and HR divisions to understand short- and long-term workforce needs and address them within SLAs
Accountable for meeting all recruiting metrics which will be developed, measured and communicated regularly to management.
publish positions on relevant online platforms.
Utilize social and professional networking platforms to identify and source candidates
Coached, guided, and developed fresher candidates.

Sr IT Recruiter

SLK Software Services

06.2014 - 09.2015

Worked on various Information Technology positions with Direct Clients & Preferred Vendors to fill contract and full-time positions.
Worked closely with Managers in the company to determine job requirements and appropriate recruiting strategies.
Analyze requirements to determine Client needs.
Source candidates using job boards/portals, various Internet tools, Networking skills, and referrals.
Assigning requirements to the team members based on their skills.
Explaining the brief details of the requirement like Pay rate / Salary, Location, Job type etc
Suggesting the best techniques to pull out suitable profiles based of Job description.
Responsible for Searching, identifying the right consultants for the requirement.
Handling the niche and difficult requirements.
Screening resumes and shorts listing and evaluating the candidates
Collecting the required documents from the candidates required for validation.
Taking a Preliminary round of interview so as to judge the communication and the abilities of the candidate before submitting to the client
Short listing the best candidates and submitting them to the Client interview.
Getting the Start date of the project from the Client.
Initiating Drug and BGV verification test.
Rollout the offer letter and the complete details of working details.
Follow up the candidate on his performance and upgrade his extension period.
Maintaining the database of all the Consultants and Employers.
Extensive work experience with Oracle Taleo

Technical Recruiter

VLS Consulting LLP

01.2014 - 06.2014

Gathering requirements from the clients and understanding the resource request.
Managing End to end IT Placement process with Clients/Vendors.
Worked with Account Managers to fill open positions and prioritize work load.
Generating database through referrals, web-sites and follow-ups, as a recruiter identify, screen, evaluate and match qualified candidates to specific job orders, screening applicants and conducting preliminary interviews & follow up with candidates for revalidation and requirements.
Understanding the requirement and preparing the relevant Boolean Search String
Using various Job portals like Dice, Monster, Techfetch, and Career Builder
Responsible for Searching, identifying new consultants for current job openings.
Screening resumes and shorts listing and evaluating the candidates
Pre-Screening of potential Candidate in terms of qualification, work experience, previous references.
Sending the Right to Represent and the Rate Confirmation to the Candidate.
Speak to the employers of the consultants on the billing rates and finalize the issue.
Prepare resume for presentation to clients.
Initial phone screens, short-listing profiles, conduct interviews etc
Follow-up/co-ordination with potential candidates for prospective employment.
Coordinating with the Background Check team after the PO is issued to the candidate.
Getting the Start date of the project from the Client.
Short listing the best candidates and submitting them to the Client.
Maintaining the database of all the Consultants and Employers.
Developing and maintaining vendor network.
Exposure on Microsoft Outlook and mail merging.

Education

B. Tech - Computer Science

JNTU University

04-2011

Intermediate (+2) -

Board of Intermediate Education

03-2007

SSC -

Board of Secondary Education

04-2005

Skills

Talent acquisition strategy

Recruitment team leadership

Client relationship management

Workforce planning

Stakeholder management

Full-cycle recruitment

Candidate sourcing

Boolean search

Interview coordination

Offer negotiation

LinkedIn Recruiter

Workday recruiting

Recruiting dashboard reporting

Onboarding program design

Employer branding