Summary
Overview
Work History
Education
Skills
Timeline
Generic

SARANG VILAS KULKARNI

NASHIK,MH

Summary

Versatile Branch Manager with 14 years of experience in Branch banking . Consistently meet bank and customer service standards. Ready to tackle new challenges in position , where talents in

Team Handling , Customer Relationship Management,Branch Banking Operations, Strategic Planning will be valuable.

Overview

14
14
years of professional experience
6
6
years of post-secondary education
1
1
Language

Work History

Branch Head

Kotak Mahindra Bank Ltd
NASHIK, Maharashtra
02.2018 - Current
  • Handling Niphad Branch for its Business Growth and Audit Parameters
  • Tracking and monitoring daily productivity and book movement of the branch.
  • Liability generation & New Business development (CASA acquisition)
  • Cross Sell of various Third party products and Asset products
  • Maintaining & deepening relationship with HNI customers
  • Effective Team Management and building Team Spirit
  • Conduct customer engagement programs and marketing events
  • Drive Employee Engagement activities in the branch
  • Thorough knowledge of daily banking operations and products and services
  • Ensure timely escalation of issues impacting business and appropriate solutions to address the concerns
  • Ensure comprehensive with all regulatory and statutory requirements as relevant for the branch and various product and services.

Branch Head

Yes Bank Ltd
, Maharashtra
04.2016 - 02.2018
  • Result Areas:
  • Profit & Loss and Balance Sheet Management of the branch
  • Tracking and monitoring daily productivity and book movement of the branch
  • Liability generation & New Business development (CASA acquisition)
  • Cross Sell of various Third party products and Asset products
  • Maintaining & deepening relationship with HNI customers
  • Effective Team Management and building Team Spirit
  • Learning & skill development of the team
  • Ensure Role clarity to employees in the branch and manage attrition
  • Conduct customer engagement programs and marketing events
  • Drive Employee Engagement activities in the branch
  • Thorough knowledge of daily banking operations and products and services
  • Ensure timely escalation of issues impacting business and appropriate solutions to address the concerns
  • Ensure comprehensive with all regulatory and statutory requirements as relevant for the branch and various product and services.

Branch Operations Head

Axis Bank Ltd
WARDHA, Maharashtra
04.2013 - 03.2016
  • Serving as In-charge of the financial operations & employees of the bank
  • Handling and heading bank staff to deliver exceptional customer service
  • Responsible for marketing and selling the banks products like mortgages, loans and insurance, etc
  • Handling a team and responsible for staff productivity in LI,MUTUAL FUND, GI other fee products, CASA acquisition ,credit cards
  • Administering all quality and procedural standards within the branch
  • Implementing various policies that build trust between the bank & customers
  • Managingoverall office operations & facilitating transactions to ensure total customer satisfaction
  • Interacting &meeting with clients to gather their feedback regarding the services
  • Supervising & monitoring operational and statutory reports sent by the branches to the regional & corporate offices
  • Devising & implementing policies/ procedures for all round development of the branch and reducing overall costs to the company through various means
  • Resolving customer enquiries & instructions and ensuring that the bank’s delivery standards are as per customers’ satisfaction
  • Monitoring the customers’ accounts and resolving their issues for generating business
  • Following-up with relevant internal departments to fulfil customer’s requirements
  • Maintaining Branch Operations and Assets & Liabilities Accounts
  • Developingcustomer relationships, new business to the organization&performing periodic visit to existing customers
  • Accountable for increasing the bank's profitability by cultivating new business relationships
  • Ensuring cost & productivity norms are met & compliance with banking rules, regulations & procedures

Personal Banker Authorizer

HDFC Bank Ltd
MALKAPUR, Maharashtra
12.2011 - 03.2013

Branch Operations Manager

01.2011 - 12.2011
  • Received 3 awards out of which 2 were for Life Insurance business in 2010-2011 and the other one was for Contribution to Life Insurance Process in 2013-2014
  • Received 2 awards out of which 1 was for High Value Current acquisition in 2014-15 and 1 in Life Insurance Business in 2014-2015
  • Received 1 award for Highest Current account acquisition in the Region in 2016-2017
  • Branch book size doubled to11CR by adding 5.5 CR in FY 18-19
  • Disbursed 10CR asset in FY 18-19.

ICICI Bank Ltd
Nagpur
07.2008 - 12.2011

Education

BE - Mechanical

Priyadarshani College of Engineering
NAGPUR
04.2001 - 06.2005

12th - SCIENCE

New English Junior College, State Board
NAGPUR
04.2000 - 03.2001

10th -

Somalwar High School, Maharashtra State Board
NAGPUR
04.1998 - 03.1999

Skills

Salesundefined

Timeline

Branch Head

Kotak Mahindra Bank Ltd
02.2018 - Current

Branch Head

Yes Bank Ltd
04.2016 - 02.2018

Branch Operations Head

Axis Bank Ltd
04.2013 - 03.2016

Personal Banker Authorizer

HDFC Bank Ltd
12.2011 - 03.2013

Branch Operations Manager

01.2011 - 12.2011

ICICI Bank Ltd
07.2008 - 12.2011

BE - Mechanical

Priyadarshani College of Engineering
04.2001 - 06.2005

12th - SCIENCE

New English Junior College, State Board
04.2000 - 03.2001

10th -

Somalwar High School, Maharashtra State Board
04.1998 - 03.1999

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