SARAN RAJ ARJUNAN

• Resolved customer issues promptly, maintaining high levels of customer satisfaction and trust in the brand.
• Developed strong client relationships for repeat business and increased referrals.
• Achieved sales targets consistently by driving daily sales activities and managing the sales pipeline effectively.
• Negotiated contracts with clients that balanced profitability with excellent customer service standards.
• Implemented performance tracking systems to monitor individual achievements and identify areas for improvement.

•Conducted B2C sales for all BYJU'S products (UPSC, IAS, NEET, JEE, K12, K10, K3)

• Responsible for developing an innovative, growth focused business strategy

• Conducting daily meetings and scheduling client visits.

• Cultivating strong relationships with new clients, while maintaining existing client relationships.

• Collating and maintaining client information in the CRM database.

• Worked in different sales models such as online demos, calls and Direct demos in different geographical places.

• Also have worked in different and new marketing campaigns generated leads and generated structured pitches as per that campaign. November 2020 – August 2023, Coimbatore, India

• Developing and implementing sales strategies, client service and retention plans, and analyzing sales data to inform or update marketing strategies.

• Demonstrate strong interpersonal skills with the ability to engage effectively with various levels of management, staff, and clients.