Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
7
7
years of professional experience
Work History
Sales Officer
Bajaj Finserv
Kottayam
09.2021 - Current
Enhanced customer satisfaction with timely follow-ups and personalized service.
Responded to customer needs by answering questions and providing detailed information about Service we provide.
Cultivated strong relationships, establishing trust and loyalty among clients.
Boosted sales performance by identifying and targeting high-potential leads.
Collection Officer
Maxvalue
Kottayam
11.2020 - 08.2021
Reduced outstanding receivables by proactively monitoring aged accounts and prioritizing collection efforts accordingly.
Utilized strong communication skills to handle difficult conversations with customers, maintaining professionalism and empathy.
Negotiated payment arrangements with clients, resulting in increased revenue for the company.
Contacted delinquent members by phone, email and mail to determine reasons for delinquency.
Worked closely with delinquent members to develop plan of payment in order to rectify outstanding accounts.
Sales Officer
Bajaj Finserv
Kottayam
07.2019 - 10.2020
Safety Officer
GR ENGINEERING PVT LTD
Kochi
02.2018 - 06.2019
Inspected facilities for adherence to fire, hazard, and safety guidelines.
Conducted safety training and education to employees to increase awareness of safety hazards and empower employees to work safely.
Inspected worksites, practices, and gear for compliance with established safety standards.
Reduced accident rates with consistent monitoring of employee compliance to safety protocols.