Saravanan Muthu
Branch Sale Manager
Chennai
Summary
Positive and results-oriented individual with knack for building strong customer relationships and driving sales growth. Possesses understanding of market trends and customer needs, with skills in team leadership and data analysis. Dedicated to generating revenue and enhancing branch performance.
Overview
9
9
years of professional experience
5
5
years of post-secondary education
2
2
Languages
Work History
Branch Sales Manager
Piramal Capital & Housing Finance Ltd
Chennai
08.2024 - Current
- Set clear performance goals for the sales team, providing regular feedback on progress toward targets while offering support where needed.
- Analyzed market trends and competitor activities to identify new opportunities for business expansion.
- Conducted regular performance reviews for team members, identifying strengths as well as areas requiring further development or training opportunities for continuous growth.
- Coordinated calls to prospective and existing customers.
Sales Manager
Tata Capital Housing Finance Ltd
Chennai
10.2022 - 07.2024
- Increased sales revenue by developing and implementing effective sales strategies.
- Analyzed market trends to identify new business opportunities, leading to expansion into profitable territories.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Increased sales volume and expanded product line to new retailers, warehouse clubs and natural food chains.
Customer Relationship Executive
Q-Conneqt Business Solutions (Tata Capital)
Chennai
01.2021 - 10.2022
- Assisted in the development of new marketing strategies to boost sales and revenue.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Educated customers about billing, payment processing and support policies and procedures.
- Maintained up-to-date knowledge of product and service changes.
Relationship Manager
Edelweiss Housing Finance Ltd
Chennai
03.2020 - 12.2020
- Achieved goals for sale of bank products and services and exceeded performance metrics for customer service.
- Developed strategic plans for day-to-day financial operations.
- Identified new business opportunities through diligent market research and analysis, contributing to increased revenue growth.
- Built and maintained relationships with new and existing clients while providing high level of expertise.
Relationship Executive
Edelweiss Housing Finance Ltd
Chennai
11.2017 - 09.2019
- Set and achieved company defined sales goals.
- Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
Relationship Officer
HDB Financial Services Ltd.
Chennai
01.2016 - 05.2017
- Achieved goals for sale of bank products and services and exceeded performance metrics for customer service.
- Developed and maintained strong knowledge of multiple products and varying levels of benefits within each product.
- Maintained and built close relationships with new and existing customers through regular contact and visits.
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
Education
MBA - Marketing Management
Vel Tech Ranga Sanku College
Chennai, India 07.2010 - 04.2012
B.COM - Corporate Secretaryship
D.G.Vaishnav College
Chennai, India 07.2006 - 05.2009
Skills
- Team training and development
- Sales tracking
- Sales coaching
- Client relationship management
- Customer service
- Lead identification and generation
Technical Skill:
- Ms Office
- Excel
Accomplishments
- Merit Certificate of Cricket
- Merit Certificate of Volleyball
- Merit Certificate of Body Building (Gym)
Activities
- Implant Training on Integral Coach Factory (Icf), Chennai
- Industrial Visit on Coal Mine Near Factory, Naively
Personal Information
- Father's Name: Muthu A
- Mother's Name: Komathi M
- Blood Group: B positive
- Date of Birth: 13 May 1988
- Gender: Male
- Marital Status: Married
- Nationality: Indian
- Emergency Contact : 9444328403
- Communication address : 313 K Block Svm Nagar Perambur Barracks Road Otteri Chennai -600 012
Disclaimer
I Hereby Declare That the Information Furnished Above Is True to The Best of My Knowledge and Belief.
Timeline
Branch Sales Manager
Piramal Capital & Housing Finance Ltd
08.2024 - Current
Sales Manager
Tata Capital Housing Finance Ltd
10.2022 - 07.2024
Customer Relationship Executive
Q-Conneqt Business Solutions (Tata Capital)
01.2021 - 10.2022
Relationship Manager
Edelweiss Housing Finance Ltd
03.2020 - 12.2020
Relationship Executive
Edelweiss Housing Finance Ltd
11.2017 - 09.2019
Relationship Officer
HDB Financial Services Ltd.
01.2016 - 05.2017
MBA - Marketing Management
Vel Tech Ranga Sanku College
07.2010 - 04.2012
B.COM - Corporate Secretaryship
D.G.Vaishnav College
07.2006 - 05.2009
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