Sasikumar S.B

Analytical professional with technical knowledge and critical thinking skills to thrive in data-driven environments. Tackles challenges with positivity and drive to overcome. Works great alone or with others and consistently exceeds expectations.

Ability to motivate and work in a team successfully. Optimistic, Hardworking, Ready to learn new things, focused.

• M/s. Capgemini Technology Services INDIA Ltd, 06/2018, 02/2020, Capgemini is a French multinational management consulting corporation headquartered in Paris, France. It is one of the world's largest consulting, technology and outsourcing companies. Capgemini Invent encapsulates the new ways that the Group is working with clients worldwide. Customer Engagement to help businesses deliver value at every interaction, transforming the relationships they have with customers to drive business transformation., Senior process Associate, Research and analyze accounts, Prepare customer's statements, Bills and invoices, Provide Multiple Payment Methods, Create an A/R Aging Report, Move Fast on Past-Due Receivables, Consider Offering an Early Payment Discount, Set Clear Payment Terms, A/R Aging Detail to see every invoice that is overdue, Double-click any amount on the report to see the actual invoice form, Track Payments Carefully, Share the Statements through customers, Investigate reconciling items, Match invoices to shipping log, Trained newly joined associates and handled the team of 15 members Handled all AR and MIS reports, Monthly volume reports, associate performance report Process analyse and simplify the process Error controller like fix parameter and concentrate error restrictions SLA controller like overall Australia & Newzealand markets TAT fixed myself for each and every process in Australia & Newzealand Direct report to my higher official in my Team performance review presentation method on monthly basis, Last fifteen years one of our process taken the time durations 92 Hours. I just take over the process and analyse, studied point to point and I had fixed the process time line within 8 working Hours. This is appreciated by client side and also highlighted my performance overall my Capgemini level The above same policy I have concentrate more than five process and renovate all of the time limits 100 % Customers satisfaction received within 60 days. This is highlighted by my top level management, SAP Web collect Omni flow
• M/s. Intelenet Global Service Pvt Ltd, 09/2017, 06/2018, Intelenet Global Service is the one of the best BPO, IT, Consulting and House development Finance Corporation Ltd. Intelenet is organized across the global delivery center across north & Central America, UK, Europe, Asia Pacific and the Middle East. We have been passionately building our customers’ visions to life., Sr. Customer support Executive, Prepare customer's statements, Bills and invoices, Research and analyze accounts, Generate weekly aging reports, Determine payment schedules with customers, Contact delinquent customers to secure payment, Prepare accurate monthly billing adjustments, Investigate and resolve billing and account discrepancies, Manage and resolve customer inquiries, Compile data and prepare monthly reports and statements, Handled MIS data for the entire AR team for the last 5 Month using Excel – Macros Reconciled for SL to GL like 23 Markets. Given the Excel Training for the entire team and handled the team of 8 members Handled 3 Markets over all Accounts and also handled client queries and customers queries.
• M/s. Classia InfoTech Pvt Ltd, 02/2015, 07/2017, Classia is the Fastest Growing Outsourcing provider of IT, BPO, Consulting and Next-Generation Services.We working around the clock and across the globe, we’ve been passionately building our customers’ visions to life., Process Specialist, Finance –Posting the customer payment and Collection payment from the client end by doing some background verification, Handled 10 different Swedish application simultaneously to trace the payment customer details for processing the cases, Handled MIS data for the entire team for the last 1.5 year using Excel – Macros Being the backup agent for the Team leader for last 1 year Published monthly and yearly PPT on the MIS data of for the entire team by representing the data in various type of charts Trained newly joined associates and handled the team of 30 members

• Father's Name: Mr. S. Bala Murali krishanan
• Date of Birth: 11/21/90
• Gender: Male
• Nationality: Indian
• Marital Status: Married

English, Tamil, Malayam

National player in Volley ball State player in Hand Ball, Net ball, Throw Ball Top student in College and School level games and studies

I hereby declare that the above mentioned particulars are true to the best of my knowledge and brief.