Overview
Work History
Education
Skills
Accomplishments
Affiliations
Languages
Websites
References
Timeline
Generic

Megha Wakde

Pune

Overview

9
9
years of professional experience

Work History

Senior Process Associate

ADP
Pune
03.2019 - Current
  • Identified opportunities to automate repetitive tasks to improve efficiency and accuracy of customer service operations.
  • Designed and developed strategies to ensure compliance with relevant regulations related to customer service activities.
  • Implemented quality assurance measures to ensure accuracy of information collected from customers.

Junior Associate

INFOSYS LIMITED
Pune
06.2015 - 02.2016
  • Created and maintained detailed records of client transactions.
  • Provided support to sales team members by preparing product information sheets and brochures.
  • Developed strategies to improve customer satisfaction ratings.
  • Performed administrative tasks such as filing, data entry, document scanning.

Education

MBA - Marketing & HR

DNC RTMNU NAGPUR
Nagpur
06-2018

BCCA - Computer Applications

GS College of Commerce & Economics Nagpur
Nagpur
05-2015

HSC - General Commerce CBSE

Kendriya Vidyalaya No 1 Itarsi
Itarsi MP
05-2012

SSC - SSC CBSE

Kendriya Vidyalaya No 1 Itarsi
Itarsi MP
05-2010

Skills

  • Client payroll
  • Data Entry
  • Accounting cycle
  • Payroll Processing
  • Report Analysis
  • Auditing procedures
  • Data Reconciliation
  • Advanced Excel

Accomplishments

In our recent college initiative, we successfully organized a Professional Development and Personal Leadership (PDPL) program, complemented by an industrial tour to Hyderabad.
The PDPL program aimed to equip students with essential skills such as effective communication, teamwork, and leadership. Through interactive workshops and sessions led by industry experts, participants engaged in various activities designed to enhance their professional readiness and personal growth.

Affiliations

I am a fashion enthusiast who loves to travel and make new friends.

Languages

Marathi
First Language
English
Proficient (C2)
C2
Hindi
Proficient (C2)
C2

Websites

References

References available upon request.

Timeline

Senior Process Associate

ADP
03.2019 - Current

Junior Associate

INFOSYS LIMITED
06.2015 - 02.2016

MBA - Marketing & HR

DNC RTMNU NAGPUR

BCCA - Computer Applications

GS College of Commerce & Economics Nagpur

HSC - General Commerce CBSE

Kendriya Vidyalaya No 1 Itarsi

SSC - SSC CBSE

Kendriya Vidyalaya No 1 Itarsi

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Megha Wakde