Satender Singh
Jaipur
Summary
Process developer with a strong focus on process improvement and cross-functional collaboration. Known for effective communication and problem-solving skills, contributing to enhanced operational efficiency and innovative solutions.
Overview
7
7
years of professional experience
Work History
Process Developer
Genpact
Jaipur
07.2022 - Current
- Collaborated with teams to identify areas for process improvement and innovation.
- Analyzed data trends to inform decision-making and optimize resource allocation.
- Led cross-functional meetings to align project goals with organizational objectives.
- Engaged in continuous improvement initiatives to foster a culture of excellence.
- Created process documentation including flowcharts, SOPs, job aids and work instructions.
- Created processes to meet dynamic business requirements.
Senior Process Associate
Genpact
Jaipur
12.2018 - 06.2022
- Created process documentation including flowcharts, SOPs, job aids and work instructions.
- Employed processing systems to enhance operational efficiency.
- Researched technology solutions to enhance operational processes.
- Collaborated with teams to pinpoint opportunities for process improvement and innovation.
- Led cross-functional meetings to align project goals with organizational objectives.
- Investigated root causes of issues in existing processes to inform corrective actions.
- Communicated status updates and decisions to applicants in a timely manner.
- Led cross-functional teams to streamline operational workflows and enhance efficiency.
- Analyzed process data to identify areas for improvement and implement solutions.
- Facilitated team meetings to communicate project goals and progress updates.
- Coordinated with stakeholders to gather requirements and define project scope effectively.
- Created reports on process performance metrics for senior management review.
- Identified opportunities to automate repetitive tasks and improve efficiency.
Education
Bachelor of Commerce -
S S Jain Subodh College
Jaipur07-2013
Skills
- Lean six sigma
- Process improvement
- Root cause analysis
- Cross-functional collaboration
- Team leadership
- Problem solving
- Critical thinking
- Attention to detail
- Time management
- Adaptability
- Effective communication
Accomplishments
Bronze certificate in Q3
Timeline
Process Developer
Genpact
07.2022 - Current
Senior Process Associate
Genpact
12.2018 - 06.2022
Bachelor of Commerce -
S S Jain Subodh College