Satheesh Ganesan
Thiruvananthapuram
Summary
Results-driven Sales Leader skilled in managing high-volume accounts and fostering customer relationships. Utilises market analysis and structured sales processes to drive revenue growth. Facilitates contract management and negotiation, enhancing CRM reporting and forecasting accuracy. Coordinates cross-functional initiatives to meet strict timelines and quality standards.
Overview
4
4
Languages
21
21
years of professional experience
Work History
Deputy Manager - Volume Sales
Kone Elevator India Private Limited
Thiruvananthapuram
04.2010 - Current
- Applied disciplined sales methods to effectively acquire, develop, and retain customers, contributing to revenue stability.
- Built new partnerships to attract customers and drive sustained revenue growth.
- Fostered key client relationships to secure long-term contracts.
- Monitored sales pipeline daily to ensure consistent business flow.
- Managed after-sales support services to protect customer satisfaction and repeat business.
- Analysed market trends and customer needs to steer product development.
- Maintained detailed sales records and analysed trends to identify actionable improvements.
- Tracked competitor activity and adjusted strategies to protect market leadership.
Sales Engineer - Project Sales
Kone Elevator India Private Limited
Chennai
01.2009 - 03.2010
- Owned client relationship management to drive sales growth across targeted markets.
- Managed contract negotiations to deliver profitable agreements aligned with client needs.
- Delivered technical presentations and demonstrations to showcase product value to prospects.
- Led prompt responses to enquiries with detailed answers and timely follow-ups.
- Oversaw communication between clients and internal teams to bridge gaps.
- Directed technical support activities to troubleshoot issues and maximise product performance.
- Coordinated with project managers to ensure on-time deliveries.
- Set joint priorities with marketing to shape sales strategy and customer-segment content.
- Utilised CRM to track client interactions, sales stages, and forecasting data.
- Controlled CRM reporting by monitoring project status updates for forecasting accuracy.
- Governed compliance guidance by staying current with industry regulations and standards.
- Accounted for morale initiatives by promoting career development and job satisfaction practices.
Coordinator - Projects
Kone Elevator India Private Limited
Chennai
06.2005 - 12.2008
- Led coordination of multi-disciplinary teams to improve communication and resource planning.
- Oversaw project schedules and milestones using project management software progress tracking.
- Defined project scope, schedules, and financial reporting to ensure comprehensive documentation ownership.
- Balanced resource allocation across budget, quality, and schedule requirements to optimise project execution.
- Maintained stakeholder confidence through regular updates and structured presentations, fostering transparency and collaboration.
- Directed quality control procedures to uphold client satisfaction and delivery standards.
- Accounted for project administration by scheduling, agenda preparation, and accurate minutes.
- Governed KPI reporting by preparing operational statements with clear performance detail.
Education
Master of Business Administration - Marketing & Project Management
National Institute of Management
Maharashtra01-2009
Master of Arts - English Language & Literature
University of Kerala
Thiruvananthapuram01-2001
Skills
- Sales pipeline management
- Sales forecasting
- Sales optimisation
- Contract negotiation
- Contract management
- Client management expertise
- Account management
- CRM analytics
- Market analysis
- Competitive market analysis
- Competitor analysis
- Sales processes
- Negotiation
- Building customer relationships
Languages
Tamil
First Language
English
Upper Intermediate
B2
Hindi
Intermediate
B1
Malayalam
Proficient
C2
Timeline
Deputy Manager - Volume Sales
Kone Elevator India Private Limited
04.2010 - Current
Sales Engineer - Project Sales
Kone Elevator India Private Limited
01.2009 - 03.2010
Coordinator - Projects
Kone Elevator India Private Limited
06.2005 - 12.2008
Master of Business Administration - Marketing & Project Management
National Institute of Management
Master of Arts - English Language & Literature
University of Kerala