Sathyanarayana Gangaram
Hyderabad
Summary
Azure Virtual Desktop Specialist with 6 years of hands-on experience in designing, implementing, and managing Azure Virtual Desktop environments. Adept at problem-solving and providing top-notch customer service, ensuring seamless virtual desktop experiences for clients. Strong track record of troubleshooting and resolving complex issues efficiently, while maintaining excellent communication and fostering positive client relationships. Proven ability to deliver high-quality solutions that enhance productivity and meet business needs.
Overview
6
6
years of professional experience
Work History
Senior Engineer
Alten Calsoft Labs Private Limited
Bangalore
12.2023 - Current
- VDI Pool Built & Delivery for single session
- Host Application Management in Nerdio Manager
- DeploymentLogs in Nerdio Manager
- Deploy VMs in Hypervisor environments
- Set up Windows 10/11 images using Microsoft Hyper-V
- Perform basic troubleshooting in VMware
- Use Nerdio Manager to run scripts for deploying applications in VMs
- Perform basic troubleshooting in VirtualBox
- Set up a complete Hyper-V manager environment
AVD Accociate
Accenture Solutions Private Limited
Hyderabad
03.2018 - 07.2023
- Design and implementation of Azure Virtual Desktop (AVD) environments
- Deploy Host pools (Dedicated and Multi-session)
- Publish Remote Desktop and Remote Apps to end users
- Deploy custom images to host pools
- Manage user profiles through FSLogix
- Onboard and offboard users
- Create virtual machines, install operating systems, install tools, and configure VMs based on customer requirements
- Create Resource groups, VMs, Vnets, configure file shares, and maintain Azure Active Directory
- Troubleshoot end user issues
Education
MBA - Finance
Bhavans Vivekananda College
Hyderabad08-2015
Bachelor of Science - Computer Science
Avanthi Degree & PG Colleges
Osmania University06-2012
Skills
Operating Systems : Win2012/16/19 Win10 & Win11
Tools : Azure, AVD, AD Anti-Virus - Symantec Endpoint
Protection, Nerdio Manager, Hyper-V Manager
Affiliations
- Upgraded FSLogix versions on Hostpool VMs
- Managed AVD images and deployed patches to AVD machines
- Monitored AVD infrastructure using insights
- Collaborated with the Tools team to generate auto alerts and tickets for issues like disk space, VM shutdowns, or Fslogix service stoppages
- Designed a decommissioning process for AVD machines
- Deployed and configured Hostpools
- Implemented the Start VM on Connect feature on AVD Dedicated Hostpool
- Experienced with Intune and Microsoft Endpoint Configuration Manager (MECM)
- Disabled copy/paste functionality on AVD machines
- Managed group policies
- Worked with the SCCM team to push the latest RDclient version to end-user laptops
- Prepared Known Error Database (KEDB) entries for repeated issue
- Developed Standard Operating Procedures (SOPs) and other necessary documentation
- Prepared Knowledge Transfer (KT) checklists for new joiners
Personal Profile:
Candidate Name : Sathyanarayana Gangaram
Father’s Name : Ananthaiah Gangaram
Nationality : Indian
Date of Birth : 31/03/1991
Marital Status : Unmarried
Gender : Male
Languages Known : English, Hindi, Telugu
Your's sincerely
Place : Hyderabad
Regards : Sathyanarayana Gangaram
Timeline
Senior Engineer
Alten Calsoft Labs Private Limited
12.2023 - Current
AVD Accociate
Accenture Solutions Private Limited
03.2018 - 07.2023
MBA - Finance
Bhavans Vivekananda College
Bachelor of Science - Computer Science
Avanthi Degree & PG Colleges