Summary
Overview
Work History
Education
Skills
Projects
Accomplishments
Languages
Personal Information
Personal strengths
Hobbies and Interests
Timeline
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Satish Sukkala

Satish Sukkala

Secunderabad

Summary

Highly motivated and driven professional seeking a full-time position that provides opportunities for professional growth and challenges. Possessing exceptional interpersonal skills, excellent time management abilities, and strong problem-solving capabilities. Demonstrated ability to effectively manage multiple priorities with a positive attitude. Committed to taking on additional responsibilities to contribute towards achieving team goals. Organized and dependable, ready to make a valuable contribution to the organization's success.

Overview

6
6
years of professional experience

Work History

Senior Process Associate

ADP
2021 - 2024
  • Monitor tickets and mails and respond within SLAs,
  • Publish Team’s production & quality report on a weekly basis.
  • Prepare reports by compiling summaries of earnings, taxes, deductions, leave, disability, and non-taxable wages
  • Monitor USMM/FTS in SAP for clients processing payroll & fix issues if any errors on products
  • Deliver payroll to clients on defined weekly/monthly TAT
  • Handle work flow to make sure all payroll operations are completed within time
  • Setting up Tax & Banking for the clients in ADP’s Databases.
  • Trained junior associates in various process-related tasks, ensuring consistent quality across the team.
  • Managed critical projects, successfully meeting deadlines while maintaining high-quality outputs.
  • Promoted a culture of continuous improvement by encouraging innovation and sharing best practices among the team.
  • Maintained accurate documentation of processes, facilitating easy reference for internal audits and knowledge transfer.
  • Met month-end reporting objectives and deadlines.

Process Associate

ADP
01.2018 - 01.2021
  • Setting up Tax & Banking for the clients in ADP’s Databases
  • Auditing payroll files
  • Complete implementation tasks
  • Sending BOD work flow report and EOD work flow report daily
  • Supported on a SBS payroll project and assisted a team of 5.

Education

Bachelor of Commerce (Computers.) -

Vignana Jyothi Institute of Arts & Sciences
Secunderabad
05.2017

Intermediate (C.E.C) -

St John’s Church Junior College
Secunderabad
05.2014

High School (C.B.S.E) -

St Andrew’s High School
Secunderabad
04.2012

Skills

  • Microsoft office – Word, Excel, Power point
  • US payroll & implementation
  • Verbal and written communication
  • Workflow Management
  • Process Improvement

Projects

Project: Missing Tax ID’s (Nov 2022- Mar 2023)


The project is based on the missing State ID’s which deal with penalties & interests of Clients.


Project: Power of Attorney/Reporting Agent Authorization


The project is based on a report of all the Client signed ADP documents (POA & RAA).

Accomplishments

  • Spot Light for Service Excellence from Senior leadership.
  • Quarterly Quality champion in multiple quarters.
  • Received numerous appreciations (My Moments) from my DM and from Onshore managers & Payroll implementation consultants.

Languages

English, Telugu, and Hindi

Personal Information

  • Father's Name: S. Mallesh
  • Date of Birth: 07/07/96
  • Nationality: Indian

Personal strengths

  • Effective Communication.
  • I have gained good Customer Service Skills by interacting to clients every now & then once the payroll is completed.
  • Interpersonal Skills.

Hobbies and Interests

Love playing cricket & listening to Music

Timeline

Process Associate

ADP
01.2018 - 01.2021

Senior Process Associate

ADP
2021 - 2024

Bachelor of Commerce (Computers.) -

Vignana Jyothi Institute of Arts & Sciences

Intermediate (C.E.C) -

St John’s Church Junior College

High School (C.B.S.E) -

St Andrew’s High School
Satish Sukkala