Summary
Overview
Work History
Education
Skills
Accomplishments
Software
Certification
Interests
Learning New Technologies
Work Availability
Timeline
Hi, I’m

SATISH TERALA

Senior Windows & Cloud Infrastructure Engineer
KHAMMAM,Telangana
Since the initial publication of the chart of the electromagnetic spectrum, humans have learned that what they can touch, smell, see, and hear is less than one-millionth of reality.
R. Buckminster Fuller
SATISH TERALA

Summary

To leverage information, knowledge, and my skills to enhance myself and the organization in achieving its goals and to become and asset of the organization I work for. PROFESSIONAL SYNOPSIS Having nearly 8 years of experience in Windows Server Administration and Cloud Administration (IAAS) with comprehensive understanding of all server management operations in production environment comprising both on premise (Physical and Virtual) and Cloud (AWS and Azure). Dedicated System Engineer adept at cultivating long-term partnerships with vendors and clients. Expertise includes installing, configuring and monitoring complex systems and infrastructures. Offering successful career history comprising more than 8 years.

Overview

8
years of professional experience
1
Certification
1
Language

Work History

ACHEVIEMENTS

System Engineer, Senior Team Associate

Job overview

  • And providing support for Microsoft Client in Windows Servers and Data centre Remote Administration as a core employee in Windows Operations Team
  • Expertise in patching the server machines, FOS devices and installing SQL and other applications in our environment
  • Worked on Windows Azure (IAAS) and capable of supporting with Azure portal
  • Worked as System Engineer in Tier 2 NAGIOS monitoring environment in my initial project for 6 months along with Windows operations and have been promoted as an L3 Windows Administrator supporting Microsoft Retail stores handling all their retail servers including Azure and On-premise servers
  • Have been trained in IMS Academy – a unique training module for 6 months Including Fundamentals, Essential and Product phase
  • During the Product phase, I have learns on Windows administration including Windows server OS2012/R2 with special emphasis on the roles including AD, DNS, DHCP, FCM, IIS, Exchange server and Windows Office suite with hands on VMware
  • Roles and responsibilities as a Windows Admin:
  • Giving Support to Microsoft Stores (Retail Technology Group) on Production Servers for Microsoft Data centers
  • Remote power up and power down of the Storage, hosts, and virtual machines from offshore using ilo
  • Maintenance of 2000+ Virtual Machines (Windows 2008/R2/2012/R2, 2016, 2019 servers) in Hyper-V, VMware, AWS & Azure
  • Remotely providing 24X7 support to Microsoft Full-line and speciality Retail Stores for 2000+ MS owned Physical/Virtual servers using Windows 2012 R2 OS
  • Ticket Management using SNOW,Zendesk, Jira and ITSM Tools
  • Creation and maintaining SOP’s for all the regular BAU activities
  • Basic Power shell Scripts for automating the regular processes
  • Installing and configuring Windows 2008
  • 2012, 2016 and 2019 servers
  • Managing and implementing various services such as DNS, DHCP
  • Creating users/groups and OU's manage permissions and administrator rights
  • Ability to create shares and give user access to the share folders
  • Managing and securing users and applications by enforcing group policies and modifying them
  • Creating and deleting user accounts and resetting forgotten passwords
  • Performed root cause analysis for underlying inefficient processes and improved effectiveness
  • Co-coordinating with vendor (HP) for hardware replacements
  • Deploy / Configure / Troubleshoot VMs running in Hyper-V, & Vmware
  • A strong understanding of firewall concepts, network protocols (TCP & RDP) and server roles
  • Network management and administration, updating/upgrading existing Hardware and Software platforms as and when needed
  • Installing and updating Symantec Space Antivirus, Cylance, Qualys
  • Installing Job scheduler and scheduling the internal tasks using Task scheduler
  • Worked on Windows Azure (IAAS) and capable of supporting with Azure portal
  • Worked as System Engineer in Tier 2 NAGIOS monitoring environment in my initial project for 6 months along with Windows operations and have been promoted as an L3 Windows Administrator supporting Microsoft Retail stores handling all their retail servers including Azure and On-premise servers
  • Roles and responsibilities as a, Giving KT on the Process, Tools and Technical aspects and helping the new team members get all the required credentials and making them to get ease with the process and the environment we support
  • Handling resource escalations regarding any process or integrity issues and to maintain a good healthy working environment on the floor
  • Responsible for handling the Service Request (SRs), Tasks and Incident requests (IRS) and resolving them within the SLA period
  • Participate in the planning, approval, and implementation of approved Change Management requests and Problem calls
  • Chasing for approvals from the appropriate group from whom the scheduled changes are having pending approvals, to implement those change as scheduled, for my complete team
  • RESPONSIBILITIES
  • Received R & R Award for excellent quality job in establishing good communication process with client
  • Received appreciation from Project Manager with the following remarks- Recommend for his consistent good work and the dedicated hours of service contributed for the COM Project
  • I appreciate his positive attitude and abilities.

Cloud & Infrastructure Management LTIMindtree Ltd, Microsoft

01.2022 - 05.2023

Job overview

  • Giving Support to Microsoft Stores (Retail Technology Group) on Production Servers for Microsoft Data centers
  • Cluster deployment coordination with data center team
  • Supporting with 50+ Data center location along with Microsoft FTE
  • Troubleshooting Clusters and providing on-call support 24/7
  • Dealing with Cabling /Hardware replacement
  • Cluster Monitoring through Azure Cloud Infrastructure services console
  • Initiating Voice Bridges with Site Team
  • Supporting for Production & Dev Clusters
  • Knowledge on O365, Exchange Admin & In tune , IICS Basics
  • Network Basics
  • Wintel L2 Level Support
  • Group Policy Management
  • DNS,DHCP management
  • User creations , Group creations, User account unlocks & password resets
  • Patch Management
  • Server Migration
  • Azure & AWS instance creations

Pure Software Ltd

Windows Server Administrator
08.2021 - 01.2022

Job overview

  • Troubleshooting RDP, Server crash, performance issues of windows Servers
  • Migrations and upgradation of Windows Servers
  • OS level troubleshooting by analyzing event logs, registries, and memory dump
  • Snapshot creations, deletions, and consolidations
  • Knowledge on ITIL and Agile methodology
  • Roles and responsibilities as a Windows Admin:
  • Giving Support to Microsoft Stores (Retail Technology Group) on Production Servers for Microsoft Data centers
  • Remote power up and power down of the Storage, hosts, and virtual machines from offshore
  • Maintenance of 5000+ Virtual Machines (Windows 2008/R2/2012/R2, 2016, 2019 servers) in Hyper-V, VMware, AWS & Azure
  • Remotely providing 24X7 support to Microsoft Full-line and speciality Retail Stores for 20+ MS owned Physical/ 500Virtual servers using Windows 2012 R2 Os Provisioning and Decommissioning Windows Servers including On-premise and Cloud Servers
  • Restoring servers or any specific folders using TSM backup and BMR backup.

Infosys Ltd, Charles Schwhab, RWE & Daimler

Technology Analyst
09.2018 - 08.2021

Job overview

  • Working as part of Windows Server Operations and Cloud Operations Team managing the entire Windows Servers aiding RWE Servers comprising several domains including both On-premises and cloud platform
  • Implemented Terraform and Packer for our team as part of the continuous improvement in addition to CEH and Service catalog for quicker configuration and bought a value added to the team
  • Provisioning and Decommissioning Windows Servers including On-premise and Cloud Servers
  • Restoring servers or any specific folders using TSM backup and BMR backup
  • Configuring TSM backup, SOS Job scheduler on data-centre servers
  • Configuring Windows clusters and backup configuration for CSV’s and handling thecluster issues
  • Troubleshooting RDP, Server crash, performance issues of windows Servers
  • Migrations and upgradation of Windows Servers
  • OS level troubleshooting by analyzing event logs, registries, and memory dump
  • Snapshot creations, deletions, and consolidations.

HCL TECHNOLGIES LTD

Senior System Analyst
07.2015 - 09.2018

Education

LITS college affiliated to J.N.T.U

Bachelor’s Degree (B.Tech) from Information Technology

University Overview

GPA: 69

SN Junior college (Board of Intermediate

Intermediate

University Overview

GPA: 77

SRKCA

X

University Overview

GPA: 63

Skills

Operating Systemsundefined

Accomplishments

  • Achieved 100% by completing assisgned tasks with accuracy and efficiency.
  • Collaborated with team of 40 in the development of Daimler.
  • Documented and resolved [repeated issues] which led to good results.
  • Awarded with the R&R for excellence in delivering the servers on time.

Software

Windows Server

Cloud

Linux

Certification

[MCSE]

Interests

Always ready to learn new technologies

Learning New Technologies

IICS -started learning

MDM -Started Learning

MDT- Started Learning  

Microsoft Intune - Started Learning

Phyton Scripting - Started Learning

Powershell DSC- yet to start learning

Terraform - Planning to learn 

VMware - Started learning

AMI in AWS- started learning

IAM - Started Learning

Azure AD -Started Learning

Azure Devops Started Learning

AWS-Need to start learning

Availability
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friday
saturday
sunday
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Timeline

Cloud & Infrastructure Management LTIMindtree Ltd, Microsoft
01.2022 - 05.2023

Windows Server Administrator

Pure Software Ltd
08.2021 - 01.2022

Technology Analyst

Infosys Ltd, Charles Schwhab, RWE & Daimler
09.2018 - 08.2021

[MCSE]

05-2018

Senior System Analyst

HCL TECHNOLGIES LTD
07.2015 - 09.2018

System Engineer, Senior Team Associate

ACHEVIEMENTS

LITS college affiliated to J.N.T.U

Bachelor’s Degree (B.Tech) from Information Technology
01.2014

SN Junior college (Board of Intermediate

Intermediate
01.2009

SRKCA

X
01.2008

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SATISH TERALASenior Windows & Cloud Infrastructure Engineer