To seek a challenging position in your esteem organization, to enhance my knowledge, skills and contribute in the best of my ability for the organization and thereby continuously learn and grow in the chosen company.
Overview
9
9
years of professional experience
3
3
years of post-secondary education
Work History
Senior Captain
The Bigg Mouth Bar & Restaurant (Tosigos Enterprises )
Goa
12.2019 - Current
Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
Oversaw supply restocking, area cleaning, and product organization.
Completed efficient daily opening and closing processes to prepare teams and maintain optimal financial controls.
Created employee schedules to align coverage with forecasted demands.
Mentored team members to enhance professional development and accountability in workplace.
Monitored sales and adjusted staffing levels to meet customer service standards.
Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Restaurant Captain
Chilli Pistols Bar & Restaurant
Goa
11.2017 - 12.2019
Kept waitstaff and front of house up to date about kitchen happenings and special reservations.
Acted as manager on duty to field complaints and assure completion of day-to-day tasks.
Coached lower-level servers on tableside preparation, deboning and flambéing.
Took basic reservations and communicated with waitstaff and kitchen about special accommodations.
Captain
Mocha coffee and conversation Goa (Impresario Entertainment & hospitality PVT LTD)
Calangute,goa
10.2015 - 04.2017
Cultivated interpersonal skills by building positive relationships with others.
Worked effectively in fast-paced environments.
Acted as a team leader in group projects, delegating tasks and providing feedback.
Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
Learned and adapted quickly to new technology and software applications.
Proved successful working within tight deadlines and a fast-paced environment.
Strengthened communication skills through regular interactions with others.
Gained extensive knowledge in data entry, analysis and reporting.
Used critical thinking to break down problems, evaluate solutions and make decisions.
Waiter
Hotel Carys Goa
Goa
08.2014 - 07.2015
Bussed and reset tables to keep dining room and work areas clean.
Bussed tables during busy periods to assist staff and quickly turn over tables.
Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
Greeted new customers, discussed specials, and took drink orders.
Education
High School Diploma -
D.T.L.K High School
Chandaneswar
04.2001 - 2011.03
12th -
D.K College
Jaleswar
05.2011 - 2013.04
Bachelor of Arts -
D.K College
Jaleswar
06.2013 - 04.2016
Skills
Guest relations management
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Interests
Playing Cricket
Timeline
Senior Captain
The Bigg Mouth Bar & Restaurant (Tosigos Enterprises )
12.2019 - Current
Restaurant Captain
Chilli Pistols Bar & Restaurant
11.2017 - 12.2019
Captain
Mocha coffee and conversation Goa (Impresario Entertainment & hospitality PVT LTD)
10.2015 - 04.2017
Waiter
Hotel Carys Goa
08.2014 - 07.2015
Bachelor of Arts -
D.K College
06.2013 - 04.2016
12th -
D.K College
05.2011 - 2013.04
High School Diploma -
D.T.L.K High School
04.2001 - 2011.03
Personal Information
Religion: Hindu
Father's Name: Madhusudan Patra
Date of Birth: 03/01/96
Gender: Male
Nationality: Indian
Marital Status: Single
Disclaimer
I hereby declare that the above-mentioned details are utterly true to my knowledge. Therefore I hope you will consider my application sympathetically. Form your act of kindness will be highly appreciated.
Personal Information
Religion: Hindu
Father's Name: Madhusudan Patra
Date of Birth: 03/01/96
Gender: Male
Nationality: Indian
Marital Status: Single
Disclaimer
I hereby declare that the above-mentioned details are utterly true to my knowledge. Therefore I hope you will consider my application sympathetically. Form your act of kindness will be highly appreciated.
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