Satyam Garg

Achieve month on month collection target provided.

Maintain Call Quality standards as per CFPB and other Govt. bodies.

Provided day on day Time on system target.

Maintain month on month attandance as per company norms.

• Maintain good call experience throught customer journey.

Raise tickets for the issue raised and provide end to end resolution.

Maintain communication with customers to encore proper resolution.

Maintain Call Quality standards as per company norms.

Provided day on day Time on system target.

Maintain month on month attandance as per company norms.

• Provide information regarding bills and address general query.
• Maintain Call Quality standards as per company norms.
• Maintain month on month attandance as per company norms.
• Provided day on day Time on system target.
• Share details of new products and do upselling.