Sports
Saurabh Bhatia
Program Manager
Faridabad
Summary
Experienced Program Manager skilled in managing functional operations and projects. Expertise in handling large multi-process projects for clients using on-site/offshore models and multi-site delivery teams. Possessing exemplary critical thinking skills to make sound decisions.
Overview
21
21
years of professional experience
Work History
Delivery Head
OKS Education India Pvt. Ltd.
NEW DELHI
07.2013 - 01.2020
- Overseeing the market release of the next generation of highly interactive eLearning products.
- Collaborated with development teams, internal customers, and product line management to verify delivery of desired quality requirements to end users.
- Coordinated delivery of solutions at program level and in full accordance with outlined cost, scheduling and quality terms.
- Tracked and reported program results to customers and stakeholders to facilitate change management activities.
- Allocated resources to planned programs according to business objectives.
- Developed systems and procedures to improve operational quality and team efficiency.
Program Manager
S Chand Harcourt (India) Pvt. Ltd.
NEW DELHI
12.2008 - 07.2013
- Led multiple eLearning projects from analysis to implementation, ensuring quality, budget, and deadline adherence.
- Served as SPOC for technical issues and cross-team coordination in Delhi and Dublin.
- Met with project stakeholders on regular basis to assess progress and make adjustments.
- Coached team members on productivity strategies to accomplish challenging goals.
- Worked with subject matter experts to develop and implement learning programs to promote better learner experiences.
- Managed ISO compliance and represented the organisation as ISO Management Representative.
Project Manager
LionBridge Technologies
Mumbai
01.2007 - 11.2008
- Led and coordinated multiple teams to deliver projects using on-site/offshore models and multi-site delivery teams.
- Oversaw the P/L of the projects and ensured adherence to budget and timeline.
- Monitored multiple projects by regular interface with project teams – holding weekly team meetings; tracking team progress and schedules, heading post-project evaluation meetings.
- Achieved customer satisfaction by ensuring compliance with service quality norms and resolving issues promptly.
- Conceptualized and implemented appropriate measures in operating procedures to optimize resource/capacity utilization.
Project Management Consultant
Provab Technosoft
NEW DELHI
04.2005 - 11.2006
- Developed internal project management systems and communications to facilitate successful operations.
- Scheduled and participated in meetings to discuss project progress and identify solutions to bottlenecks.
- Liaised with team members to resolve issues that impacted project delivery.
Project Facilitator
Techbooks International Pvt. Ltd.
NEW DELHI
06.2004 - 03.2005
- Observed progress of each project, examined risks and coordinated contingency plans.
- Managed team meetings and discussed project's goals and objectives.
- Planned, executed, and controlled assigned projects, ensuring work performed complied with contractual requirements.
- Met with manager weekly to provide detailed project report and milestone updates.
Shift Incharge
Polyplex Infotech Pvt. Ltd.
Noida
04.2002 - 06.2004
- Developed and initiated projects, managed costs, and monitored performance.
- Planned, designed, and scheduled phases for large projects.
- Identified plans and resources required to meet project goals and objectives.
- Provided detailed project status updates to stakeholders and executive management.
Project Executive
Innodata India Pvt. Ltd.
Noida
06.1999 - 04.2002
- Planned, executed, and controlled assigned projects, ensuring work performed complied with contractual requirements.
- Met with manager weekly to provide detailed project report and milestone updates.
Education
Bachelor of Engineering - Electronics
D. Y. Patil College of Engineering
Pune 04.2001 -
Skills
Program leadership
Strategic planning
Data analysis
Vendor management
Accomplishments
- Appointed ‘Management Representative’ to get ISO 9001:2008 certification as part of the Management initiative.
- Management awards for Operational Excellence.
- Successfully transitioned and executed major E-Learning Localization project for Microsoft from U.S. site to Mumbai generating revenue of $500K.
- Established an inventory system with the help of the technical team for over 2 Lac softcopies of judgments published on the portal.
Interests
Travel
Movies
Food
Timeline
Delivery Head
OKS Education India Pvt. Ltd.
07.2013 - 01.2020
Program Manager
S Chand Harcourt (India) Pvt. Ltd.
12.2008 - 07.2013
Project Manager
LionBridge Technologies
01.2007 - 11.2008
Project Management Consultant
Provab Technosoft
04.2005 - 11.2006
Project Facilitator
Techbooks International Pvt. Ltd.
06.2004 - 03.2005
Shift Incharge
Polyplex Infotech Pvt. Ltd.
04.2002 - 06.2004
Bachelor of Engineering - Electronics
D. Y. Patil College of Engineering
04.2001 -
Project Executive
Innodata India Pvt. Ltd.
06.1999 - 04.2002