Vigneswaranathan L

As Delivery lead, completely responsibility all the infrastructure and cloud projects and programs deliveries for the client. Managing a team of 35 Project and Program managers for LSEG Client with building positive and productive working relationships with LSEG for business growth; analyzing and troubleshooting delivery issues; overseeing daily activities of the delivery team, providing direction and guidance as needed. Performing resource allocations and workload assignments as per the delivery requirements, serving as the primary contact for customer Reporting, inquiries and concerns, developing process improvements to achieve cost-effectiveness and timesaving.

• Cultivated positive work culture promoting open communication channels among employees at various levels throughout company hierarchy.
• Transformed outdated processes into streamlined systems adapted perfectly for accommodating modern business demands while maintaining adherence standards set forth by regulatory agencies.
• Conducted regular reviews of ongoing projects to identify potential risks and implement mitigation strategies accordingly.
• Mentored all team members to improve their skills and productivity in delivery roles.
• Reduced operational costs through strategic resource allocation and process optimization.
• Enhanced customer satisfaction with timely deliveries, clear communication, and proactive issue resolution.
• Optimized resource utilization by reallocating personnel based on workload requirements and skill sets.
• Improved delivery efficiency by streamlining processes and implementing best practices.
• Built high-performing team through effective recruitment strategies tailored specifically towards attracting top talent within organization.
• Monitored customer quality metrics and took proactive steps to implement resolutions and restore acceptable levels.

• Managing Programs in 2 portfolios Core Network and Cloud Infrastructure Portfolios
• Previously handled Data centre Networks and Data Centre Services
• Converting business requirements to programs and projects, developing, and maintaining budget and roadmap plan for programs
• Building program proposals, Cost and funding approvals and allocation
• People Managing team of project managers
• Managing escalation, cost control and responsibilities
• Ensuring deliverables are met on time and as per requirement including customer satisfaction and quality.

• Managed projects defined as delivering new capabilities by clearly capturing capacity, materials and expertise organization needs in order to deliver new capabilities, ensuring that once delivered, future changes of similar nature can be implemented successfully as BAU activity
• This role will also ensure on output of new capability project, that ongoing project resources are developed such that correct toolsets and processes are in place and that all relevant staff are trained and equipped to deliver successfully as BAU.
• Delivered more than 10 new capabilities and converted them to BAU.

• As delivery manager role is to complete end-to-end deployment of Network POPs, technical network deployment projects and work packages with support of data network designers, engineers, implementation, and service assurance teams
• Owning Scope finalization, Planning, end-to-end coordination, and execution of tasks of their agreed plans with their project teams to achieve benefits or changes requested in approved project mandate.
• Delivered major projects worth more than $50Mn.
• Achieved fastest delivery of 4 new DC build and migrations in 1year.

• Plans, directs, and co-ordinates team's activities to manage and implement Networking and carrier project.
• Managed enterprise network services for 20 major clients and strategic customers.
• Delivered special and unique solutions for specific customers.

• Plans, directs, and co-ordinates team's activities to manage and implement project and interrelated projects from proposal initiation to final operational stage
• Determines, monitors, and reviews all project economics to include costs, operational budgets, staffing requirements, resources, and risk.
• Managed IT infrastructure delivery for Bank of America and delivery multiple projects in retail segment.

• Project management for implementation of corporate networks Implementing corporate networks like MPLS VPN, NLD, Internet and IPLC links for enterprise customer.
• Handled complete SMB segment for entire south India with around 300 to 600 customer enterprise network deliveries.

Project Manager in Planning, deployment and troubleshooting of all Corporate Networks such as VPN, IVPN, Leased line, ISDN and MPLS Links Implementing corporate networks like VPN, IVPN, MPLS and VoIP.

• Delivered MPLS and Internet connectivity to Enterprise customers over RF and Third party Fiber and copper last miles.
• Successfully delivered multiple projects using PMI methodology.

• Onsite Network support engineer
• Handled Desktop support, Server Backup and Network connectivity for GAIL india customer.
• Successfully completed office IT setup and shifting of complete IT infrastructure to new location during this tenure.