Over 23 years of experience in wireless Industry in both engineering and management roles on the Operator, OEM, certification test lab with complete understanding of entire eco system of mobile device homologation process, technical acceptance, commercialization device requirements, industry certifications and standards of different Regional Carrier Market.
Experience involves testing & certification of Wireless Devices using 2G/3G/LTE Technology. Test Areas includes Field Interoperability Testing, KPI testing, Protocol functional Testing for Cellular devices.
Excellent track record of successful and timely execution/delivery of technical projects in a highly-distributed global and multicultural environment
Planning, co-ordination and management of overall field-test campaigns, which involves system verification and testing of 2G/3G/LTE Intel Mobile Platforms, M.2/M2M devices with focus on field-testing on live operator networks worldwide.
Good understanding of 3GPP Standards, GCF, PTCRB certification requirements
Interfacing with Intel sponsor & L&T Management on all billing/Invoicing aspects, Incidental expense management and tracking overall engagement progress , onboarding process and tracking KPI parameters as per the SLA.
Setting up teams of skilled/experienced FT engineers and enabling these engineers with Intel to facilitate the ongoing worldwide Field Testing Services.
Tracking the engineers timesheets, Incidental expenses, ensuring unique ticket closure in the UTP portal and also ensure that all valid unique tickets are claimed to Intel as part of the KPI billing.Maintain dashboard, metrics to have a detailed view of execution rate, duplication/rejection ratio , waiting for Info and ensure continuous improvement.
Primary interface for all FT Proposals with sales team and provide solution for device OEMs, chipset vendors and other customers seeking Device Test services.
Negotiated business contracts with vendors and service providers to meet organisational needs.
Communicated department improvements and successes to senior management through regular reports.
Contacted clients and partners, offering new products and business opportunities.
Implemented employee training, monitored progress and identified knowledge gaps.
Championed employee welfare programs during performance appraisals and reviews.
Researched market trends and competitive strategies for business growth.
Led cross-functional teams for successful project completion within deadlines and budget constraints.
End-to-end management of all technical aspects of an account through the entire presales phase of an opportunity and into the post sales stage.
Primary customer interface in the DT presales/solutioning team for device OEMs, chipset vendors and other customers seeking Device Test services.
Prepare Technical Proposal Responses, respond to RFI / RFP /RFQ, Opportunities, deliver technical expertise/solution implementation and advise on technical bid/no bid decisions, participate in Proposal Defense calls & Working with finance team to provide quotes for test services.
Understand Carrier device classifications, Manage Carrier requirements and all Regulatory-testing certifications including but not limited to GCF, PTCRB, FCC, CTIA OTA, WFA Certification, BTQ.
Meeting global customers to explore new business opportunities & pitching the offerings/solutions to operators and OEM's.
Gathering customer technical requirements & work to develop ideas for new solutions and service offerings and exploring professional service and solutions that can be provided to customers beyond traditional Device Test.
Interacting with partner labs, and co-ordinate on technical front and create a joint GTM strategy.
Provide technical support for account managers and end-customers on evolving technologies and applications, deliver technical presentations on service offerings to prospective customers
Previous roles in Tech Mahindra.
Good Team Management, leadership, mentoring, planning, test estimations, Vendor Management & Process development skills.
Providing engineering support and maintenance for field testing products, including reproduction and diagnosis of problems, and testing the fixes provided.
Extensively worked on Test case design and Test case development for 2G,3G, LTE FT, Protocol validation and Application testing Knowledge on wireless protocol diagnostic tools like, UDM, QxDM, QC-CAIT, ACAT, Wireshark and Configuration Management tool HP QC, Test Link
Leading a team of engineers of sub vendors for the Installation and commissioning of BSC, BTS.
Integration & Acceptance testing of 3612 ATM based BTS equipment through centralized BAM Server.
Integration & Testing of CBSC equipment comprising of various nodes and integration of the same with the MSC.
Network configuration & Data base management.
Performing regular system critical backups on UNIX based server.
Interface with vendors for expansion & operations activities.
Integration of BSC & MSC, integration of BTS sites with the BSC and also integration of other Motorola RAN elements like SDU, VPU, AN (which includes CISCO based Catalyst 6509 and MGX 8850) with the CBSC and performing the acceptance testing of all the BSS network elements.
Actively involved in Security management, Report generation & Traffic Analysis.
Monitor alarms and statistics Reports generated by UNO (SUN NETRA 20 Server) for a network with more than 400 BTS, Testing & troubleshooting of external alarms.
Working in co-ordination with BTS Engineers in the field to solve any network problem (BSS/RF) to maximize the uptime of the network.
Assisting the RF Team during the optimization of the network.
Working on SMAP RF Tool (SUN NETRA 20 Server) for the evaluation of various RF Parameters in co-ordination with the RF Engineers.
Carry out regular preventive maintenance activities for BTS, BSC, and AN equipment to minimize outages.
Regular backups of UNO, OMC-R, MM & OMC-IP (SUN Netra 20 Server).
Analysis of network availability & performance reports on daily, weekly & monthly basis.
Integration & commissioning of PCF-PDSN connectivity for providing 1X data capability and testing the IX Data Calls.
Analysis of PM (Performance Management) Reports (Include Traffic Report, Alarms Summary, BTS outage Report, etc.) generated by UNO.
Analysis of CFC (Call Final Report) and XCAT Report generated by the OMC-R.
Analyzing various cell statistics for observing network performance and making necessary changes for improving the Quality and Capacity of Network.
Feature Testing of CDMA 1X Handsets as per the CDG3 Document in coordination with the Handset Vendors (NOKIA, KYOCERA, Motorola, LG).
Hands-on experience on PST (Phone Set-up Tool Kit) software from various Handset Manufacturers (KYOCERA, LG).
Provide technical support for the assigned product line which included third party test solutions for SDH, DWDM products from Digital Lightwave Inc., VoIP solution from NetIQ family, Primary reference clock/ Primary reference source (PRC/PRS) from Datum Inc., Fiber optic test and measurement tools from Kingfisher Pty.
Demonstration of Test Equipment's at the customer premises.
Providing Competition Comparison to Sales team to pitch the product to customers.
Support activity all over India including technical presentation /demonstrations to various customers