Saurabh Tiwari

• Having Booked revenue of Rs. 14 Lakhs+/ month with various ads campaigns and promotions on Zomato with proper ROI and data to merchants for long-term engagement.
• Managing online ordering business with a combined GMV of 2.5 Cr .
• Providing data insights to the restaurant partners and helping them take data driven decision.
• Worked towards how to expand the relationships of existing key clients through renegotiation's and proposals
• Resolve the complaints or concerns of major clients and provide long-term solutions to prevent future dissatisfaction
• Prepare and deliver progress reports to the clients.
• Drive new avenues of growth from existing or new accounts
• work closely with central and regional teams to drive common objective of growth

• Grown to highest GMV portfolio in South Lucknow zone . i.e. Rs. 1.5 Cr+/month with an order volume of 8%+ of the city.
• Identified new Hi-Potential zone of city get them live on platform and grown them from 7% contribution to 30% contribution in city Order volume.
• Facilitated communication and leading growth initiatives for East UP East
• Planning and working for increasing average order value for the city
• To share performance evaluations that what went well for them and what needs to be fixed to encourage continuous performance improvement
• Monitor target achievement and share effective leads to get everybody so that they achieve their sales targets.
• Onboarding Premium merchants, helping in increasing premium users. Which directly helping in driving P&L management for Zomato.

• Worked closely with the City Head & supported them with cluster business and P&L.
  - Assign targets, allocate leads and track performance of a team & ensured high efficiency of work.
  - Maintained strong relationships with key merchants in the city by planning regular visits & interactions
  - Actively up-sold each business opportunity to maximize revenue.
  - Tracked & optimized client ROI within the portfolio by suggesting improvements in campaign creatives & messaging.
  - Effectively managed inventory in the city, to maximize yield, revenue, utilization, and penetration.
  - Plan & execute trainings to fill existing gaps and up-skill the Team.

• Actively Responsible for launching Shahjahanpur( UP) City for online ordering across the city via new acquisitions of our food partners and promoting them during launch.
• Secured high-value accounts through consultative selling, effective order growth solutions, and business opportunities.
• Taken various initiatives in the city for excelling growth like conversion improvement drive, food shots coverage, Price parity, filling cuisine gap, etc.
• Pitching and closing month-on-month Ad sales targets to various clients thereby generating maximum revenue from them by showing them the growth and visibility parameters on the platform through digital push.
• Handling some key and high potential clients with a total portfolio of 100+ restaurants and laying major emphasis on their growth .
• Drive Exclusivity for the city where managed to get highest city legendary restaurants exclusive to the platform single handed.
• Managing the growth and P&L of Zomato cloud Kitchens of the city

- Acquired more than 800+ restaurants in Lucknow city.
- Brought top merchants exclusively on Zomato .
- Launched multiple new areas in Lucknow for online ordering.
- Managed all kind of outdoor marketing activities.
- Maintained strong client relationships to expand our restaurant base.

- Developed pricing strategies that would maximize profits while still remaining competitive in the market.

• Built relationships with customers to encourage repeat business.
• provide merchants deployment training
• tracked sales performance and resolved real time queries
• provided all kind of help related to their restaurant like - timings, statement , sales delivery related concers