Saurav Singh
Operations & Sales
Varanasi
Summary
Diligent and dedicated Deputy Manager with more than 5 years of experience in the Corporate industry. Excellent interpersonal and communication skills. Dynamic and determined with exceptional leadership qualities. Experienced with team leadership, operational management, and strategic planning. Utilizes organizational skills to enhance workflow and efficiency. Track record of fostering team collaboration and achieving business objectives.
Overview
5
5
years of professional experience
5
5
years of post-secondary education
Work History
Deputy Manager
College Dekho Pvt Ltd
03.2024 - Current
- On boarding Client for Admissions Partnership
- Signing With MOU's and Advance Payment collection
- Achieved 150% of sales quota for 3 consecutive quarters, resulting in new revenue
- Increased average deal size by 25% through effective upselling and cross-selling techniques
- Reconciliation at the end of the session
- Maintained a customer retention rate of 95% through exceptional account management and customer service
- Identified areas for improvement within the department, implementing strategic initiatives to address gaps in performance or resources.
Associate Manager
College Dekho Pvt Ltd
11.2021 - 02.2024
- Successfully led a team of 10 employees, providing guidance and support to achieve department targets and improve overall performance
- Implemented new strategies and processes resulting in a 20% increase in productivity and a 15% reduction in costs within the first year of tenure
- Developed and executed training programs for new hires, resulting in a seamless onboarding process and a 30% decrease in training time
- Collaborated with cross-functional teams to identify and resolve operational issues, resulting in improved efficiency and customer satisfaction ratings
- Adhered to corporate and client policies, procedures, and guidelines
- Monitored calls and metrics, and provided feedback, Coaching, and reporting on data
- Participated in the recruiting and interviewing process
- Provided feedback and documented accordingly including annual performance reviews
- Ability to assist in role-playing with teammates to gain confidence and experience
- Motivated Deputy Manager with a track record of consistently exceeding objectives and driving team unwavering in my pursuit to enhance profitability and drive success
Management Trainee
V2 Retail Pvt Ltd
12.2019 - 10.2021
- Keep accurate records of all daily transactions
- Update internal systems with financial data
- Review and implement financial policies
- Prepare monthly, Quarterly, and annual financial reports
- Making Purchase Invoices
- Purchase Bill Followup
- Vendor Creation
- E-commerce Reconciliation
- Prepare balance sheets
- Data Posting in SAP and Tally
Education
PGDM - Finance & Marketing
New Delhi Institute Of Management
05.2018 - 07.2020
BBA (General) - undefined
Manav Rachna International Institute Of Research
05.2015 - 07.2018
DCA - undefined
University of Allahabad
12th - undefined
Mary Lucas School
10th - undefined
Mary Lucas School
Skills
Leadership
Task delegation
Operations management
Performance improvements
Expertise in sales
Sales and marketing
Decision-making capacity
Timeline
Deputy Manager
College Dekho Pvt Ltd
03.2024 - Current
Associate Manager
College Dekho Pvt Ltd
11.2021 - 02.2024
Management Trainee
V2 Retail Pvt Ltd
12.2019 - 10.2021
PGDM - Finance & Marketing
New Delhi Institute Of Management
05.2018 - 07.2020
BBA (General) - undefined
Manav Rachna International Institute Of Research
05.2015 - 07.2018
DCA - undefined
University of Allahabad
12th - undefined
Mary Lucas School
10th - undefined
Mary Lucas School
Awards
Top Performer of the Season, CollegeDekho, 02/01/23
Web
https://www.linkedin.com/in/saurav-singh-05/
Personal Information
- Date of Birth: 05/03/96
- Nationality: Indian
Awards
Top Performer of the Season, CollegeDekho, 02/01/23
Web
https://www.linkedin.com/in/saurav-singh-05/